Country Club Retirement Ctr IV

55801 Conno-Mara Drive · Bellaire, OH · 43906 · 7406762300

62 certified beds For profit - Limited Liability company Chain: Country Club Rehabilitation Campus Part of a CCRC

Why this verdict

  • Inspection record is far worse than the national median (deficiency count and severity).
  • Inspection results are getting worse cycle over cycle, not better.
  • 3 citations involved actual harm to residents.
  • No federal fines or payment denials in CMS’s 3-year window.

Red flags

1 immediate-jeopardy citation in prior inspection cycles

Serious past findings — check whether the underlying problems were fixed and stayed fixed.

3 actual-harm citations in the most recent cycle

Inspectors found deficiencies that caused real harm to residents, beyond potential-harm paperwork findings.

71% of nursing staff left within a year

High turnover disrupts continuity of care; the national median is 45%.

Score breakdown

Inspection record 30% of score 28
Serious harm & abuse 20% 76
Staffing 20% 59
Federal penalties 15% 100
Trend 10% 18
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 2 of 5 Inspections: 1 of 5 Staffing: 2 of 5 Quality measures: 5 of 5

Total nurse hours / resident-day3.603.48 min · 4.1 strong
RN hours / resident-day0.490.55–0.75
Weekend hours / resident-day3.12≈ weekday level
Nursing turnover / year71%median 45%
Fines (3-yr window)none

Inspection citations (45 in the current record)

  • Actual harm · G March 17, 2026 · found via complaint

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected April 3, 2026 · Quality of Life and Care

  • Actual harm · G March 17, 2026 · found via complaint

    Provide safe, appropriate pain management for a resident who requires such services.

    Corrected April 3, 2026 · Quality of Life and Care

  • Potential for harm · D March 17, 2026 · found via complaint

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Corrected April 16, 2026 · Quality of Life and Care

  • Potential for harm · D March 17, 2026 · found via complaint

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected April 3, 2026 · Quality of Life and Care

  • Potential for harm · D March 17, 2026 · found via complaint

    Provide enough food/fluids to maintain a resident's health.

    Corrected April 3, 2026 · Quality of Life and Care

  • Potential for harm · D March 17, 2026 · found via complaint

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Corrected April 16, 2026 · Resident Assessment and Care Planning

  • Potential for harm · F March 17, 2026 · found via complaint

    Provide and implement an infection prevention and control program.

    Corrected April 3, 2026 · Infection Control

  • Potential for harm · D March 17, 2026 · found via complaint

    Implement a program that monitors antibiotic use.

    Corrected April 16, 2026 · Infection Control

  • Potential for harm · F March 17, 2026 · found via complaint

    Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

    Corrected April 16, 2026 · Infection Control

  • Potential for harm · F March 17, 2026 · found via complaint

    Make sure that a working call system is available in each resident's bathroom and bathing area.

    Corrected April 3, 2026 · Environmental

  • Potential for harm · D January 26, 2026 · found via complaint

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected February 17, 2026 · Quality of Life and Care

  • Potential for harm · D November 25, 2025 · found via complaint

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Corrected December 18, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · E November 25, 2025 · found via complaint

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Corrected December 18, 2025 · Quality of Life and Care

  • Potential for harm · E November 25, 2025 · found via complaint

    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Corrected December 18, 2025 · Nursing and Physician Services

  • Potential for harm · F November 25, 2025 · found via complaint

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Corrected December 18, 2025 · Pharmacy Service

  • Potential for harm · E November 25, 2025 · found via complaint

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Corrected December 18, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D November 25, 2025 · found via complaint

    Provide and implement an infection prevention and control program.

    Corrected December 18, 2025 · Infection Control

  • Actual harm · G August 27, 2025 · found via complaint

    Provide enough food/fluids to maintain a resident's health.

    Corrected September 12, 2025 · Quality of Life and Care

  • Potential for harm · D March 12, 2025 · found via complaint

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Corrected March 21, 2025 · Quality of Life and Care

  • Potential for harm · D March 12, 2025 · found via complaint

    Provide safe and appropriate respiratory care for a resident when needed.

    Corrected March 21, 2025 · Quality of Life and Care

  • Potential for harm · D September 30, 2024

    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    Corrected October 9, 2024 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D September 30, 2024

    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Corrected October 9, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D September 30, 2024

    PASARR screening for Mental disorders or Intellectual Disabilities

    Corrected October 9, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D September 30, 2024

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected October 9, 2024 · Quality of Life and Care

  • Potential for harm · D September 30, 2024

    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Corrected October 9, 2024 · Quality of Life and Care

Showing the 25 most recent. The Safety Report includes every citation with full findings.

Family & resident reviews — a separate signal, never mixed into the score

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 365699 · certified since June 23, 1987. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.