Coronado Care Center
1604 West 18th Street · Portales, NM · 88130 · 5753594719
80 certified beds For profit - Limited Liability company Chain: Opco Skilled Management
- No federal fines or payment denials in CMS’s 3-year window.
The composite number cleared 75 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 4 of 5 Staffing: 4 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.65 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.51 | 0.55–0.75 |
| Weekend hours / resident-day | 3.23 | ≈ weekday level |
| Nursing turnover / year | 31% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (28 in the current record)
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Potential for harm · D June 13, 2025
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected July 10, 2025 · Resident Rights
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Potential for harm · D June 13, 2025
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected July 10, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D June 13, 2025
Assess the resident when there is a significant change in condition
Corrected July 10, 2025 · Resident Assessment and Care Planning
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Potential for harm · E June 13, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected July 10, 2025 · Resident Assessment and Care Planning
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Potential for harm · E June 13, 2025
Ensure medication error rates are not 5 percent or greater.
Corrected July 10, 2025 · Pharmacy Service
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Potential for harm · F June 13, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected July 10, 2025 · Nutrition and Dietary
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Potential for harm · D June 13, 2025
Provide and implement an infection prevention and control program.
Corrected July 10, 2025 · Infection Control
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Potential for harm · E June 13, 2025
Make sure that a working call system is available in each resident's bathroom and bathing area.
Corrected July 10, 2025 · Environmental
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Potential for harm · E June 13, 2025
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected July 10, 2025 · Environmental
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Potential for harm · E May 17, 2024
Reasonably accommodate the needs and preferences of each resident.
Corrected June 6, 2024 · Resident Rights
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Potential for harm · D May 17, 2024
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected June 6, 2024 · Resident Assessment and Care Planning
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Potential for harm · D May 17, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected June 6, 2024 · Resident Assessment and Care Planning
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Potential for harm · D May 17, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected June 6, 2024 · Quality of Life and Care
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Potential for harm · F May 17, 2024
Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
Corrected June 6, 2024 · Nursing and Physician Services
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Potential for harm · D May 17, 2024
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Corrected June 6, 2024 · Nutrition and Dietary
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Potential for harm · F May 17, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected June 6, 2024 · Nutrition and Dietary
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Potential for harm · E May 16, 2023
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected June 30, 2023 · Resident Rights
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Potential for harm · F May 16, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected June 30, 2023 · Resident Assessment and Care Planning
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Potential for harm · D May 16, 2023
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected June 30, 2023 · Resident Assessment and Care Planning
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Potential for harm · E May 16, 2023
Provide safe, appropriate pain management for a resident who requires such services.
Corrected June 30, 2023 · Quality of Life and Care
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Potential for harm · D May 16, 2023
Provide care or services that was trauma informed and/or culturally competent.
Corrected June 30, 2023 · Quality of Life and Care
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Potential for harm · E May 16, 2023
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Corrected June 30, 2023 · Quality of Life and Care
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Potential for harm · D May 16, 2023
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected June 30, 2023 · Pharmacy Service
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Potential for harm · E May 16, 2023
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected June 30, 2023 · Nutrition and Dietary
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Potential for harm · F May 16, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected June 30, 2023 · Nutrition and Dietary
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Better-scoring options nearby
No better-scoring facility within 25 miles in the current data. See the whole state.
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 325114 · certified since October 29, 2003. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.