Copperas Hollow Nursing & Rehabilitation Center
345 Country Club Dr · Caldwell, TX · 77836 · 9795674300
90 certified beds For profit - Corporation Chain: Creative Solutions in Healthcare
- Inspection results have improved across recent cycles.
Red flags
2 immediate-jeopardy citations in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 3 of 5 Staffing: 1 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.47 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.33 | 0.55–0.75 |
| Weekend hours / resident-day | 3.10 | ≈ weekday level |
| Nursing turnover / year | — | median 45% |
| Fines (3-yr window) | 2 · $49,901 |
Inspection citations (24 in the current record)
-
Potential for harm · D April 11, 2026 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected April 12, 2026 · Resident Rights
-
Potential for harm · D November 19, 2025 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected November 20, 2025 · Resident Rights
-
Potential for harm · E August 28, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected August 29, 2025 · Resident Assessment and Care Planning
-
Potential for harm · D August 28, 2025
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected August 29, 2025 · Quality of Life and Care
-
Immediate jeopardy · K May 7, 2025 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected June 3, 2025 · Pharmacy Service
-
Potential for harm · D May 7, 2025 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected June 4, 2025 · Resident Assessment and Care Planning
-
Immediate jeopardy · J January 18, 2025 · found via complaint
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Corrected January 19, 2025 · Quality of Life and Care
-
Potential for harm · E January 18, 2025 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected January 19, 2025 · Resident Assessment and Care Planning
-
Potential for harm · D July 23, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected July 24, 2024 · Quality of Life and Care
-
Potential for harm · D July 11, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected July 12, 2024 · Resident Rights
-
Potential for harm · D July 11, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected July 12, 2024 · Quality of Life and Care
-
Potential for harm · D July 11, 2024
Provide care or services that was trauma informed and/or culturally competent.
Corrected July 12, 2024 · Quality of Life and Care
-
Potential for harm · E July 11, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected July 12, 2024 · Nutrition and Dietary
-
Potential for harm · D July 11, 2024
Provide and implement an infection prevention and control program.
Corrected July 12, 2024 · Infection Control
-
Potential for harm · E August 21, 2023 · found via complaint
Keep residents' personal and medical records private and confidential.
Corrected October 15, 2023 · Resident Rights
-
Potential for harm · E August 21, 2023 · found via complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected October 15, 2023 · Pharmacy Service
-
Potential for harm · E August 21, 2023 · found via complaint
Provide and implement an infection prevention and control program.
Corrected October 15, 2023 · Infection Control
-
Potential for harm · E May 25, 2023
Reasonably accommodate the needs and preferences of each resident.
Corrected July 14, 2023 · Resident Rights
-
Potential for harm · E May 25, 2023
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Corrected July 14, 2023 · Resident Rights
-
Potential for harm · D May 25, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected July 14, 2023 · Resident Assessment and Care Planning
-
Potential for harm · E May 25, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected July 14, 2023 · Quality of Life and Care
-
Potential for harm · D May 25, 2023
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected July 14, 2023 · Quality of Life and Care
-
Potential for harm · F May 25, 2023
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Corrected July 14, 2023 · Nursing and Physician Services
-
Potential for harm · F May 25, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected July 14, 2023 · Nutrition and Dietary
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| May 7, 2025 | Fine | $34,776 |
| January 18, 2025 | Fine | $15,125 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 676227 · certified since June 26, 2009. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.