Continuing Care at Highland Springs
7910 Frankford Road · Dallas, TX · 75252 · 9726563500
44 certified beds Non profit - Other Chain: Erickson Senior Living Part of a CCRC
Why this verdict
- Inspectors found immediate jeopardy — danger of serious harm or death — in the most recent cycle (2 citations).
- Inspection record is far worse than the national median (deficiency count and severity).
- Inspection results are getting worse cycle over cycle, not better.
- Staffing hours comfortably above national benchmarks.
Red flags
2 immediate-jeopardy citations in the most recent inspection cycle
Immediate jeopardy is the most serious finding an inspector can make: a situation likely to cause serious injury, harm, or death.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 2 of 5 Staffing: 5 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 4.21 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 1.06 | 0.55–0.75 |
| Weekend hours / resident-day | 3.93 | ≈ weekday level |
| Nursing turnover / year | 31% | median 45% |
| Fines (3-yr window) | 1 · $46,105 |
Inspection citations (17 in the current record)
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Immediate jeopardy · J January 21, 2026 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected January 22, 2026 · Resident Assessment and Care Planning
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Immediate jeopardy · K January 21, 2026 · found via complaint
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Corrected January 22, 2026 · Quality of Life and Care
-
Potential for harm · E September 11, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected October 23, 2025 · Resident Assessment and Care Planning
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Potential for harm · D September 11, 2025
Ensure that residents are free from significant medication errors.
Corrected October 23, 2025 · Pharmacy Service
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Potential for harm · D September 11, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected October 23, 2025 · Nutrition and Dietary
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Potential for harm · D August 1, 2024
Reasonably accommodate the needs and preferences of each resident.
Corrected September 10, 2024 · Resident Rights
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Potential for harm · F August 1, 2024
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected September 10, 2024 · Resident Rights
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Potential for harm · E August 1, 2024
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected September 10, 2024 · Resident Assessment and Care Planning
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Potential for harm · E August 1, 2024
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected September 10, 2024 · Resident Assessment and Care Planning
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Potential for harm · D August 1, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected September 10, 2024 · Quality of Life and Care
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Potential for harm · E August 1, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected September 10, 2024 · Quality of Life and Care
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Potential for harm · E August 1, 2024
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected September 10, 2024 · Nutrition and Dietary
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Potential for harm · E August 1, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected September 10, 2024 · Nutrition and Dietary
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Potential for harm · D February 8, 2024 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected December 11, 2023 · Resident Assessment and Care Planning
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Potential for harm · E February 8, 2024 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected December 11, 2023 · Pharmacy Service
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Potential for harm · D May 24, 2023
Assure that each resident’s assessment is updated at least once every 3 months.
Corrected July 7, 2023 · Resident Assessment and Care Planning
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Potential for harm · D May 24, 2023
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected July 7, 2023 · Resident Assessment and Care Planning
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| January 21, 2026 | Fine | $46,105 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 676329 · certified since February 11, 2013. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.