Complete Care at Wayne Hills Rehab & Resp Center
130 Terhune Drive · Wayne, NJ · 07470 · 9738394500
120 certified beds For profit - Limited Liability company Chain: Complete Care
Why this verdict
- Carries CMS’s abuse warning icon.
- Inspectors found immediate jeopardy — danger of serious harm or death — in the most recent cycle (1 citation).
- Inspection record is far worse than the national median (deficiency count and severity).
- Federal penalties on record: $97,464 in fines in the last 24 months.
Red flags
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
1 immediate-jeopardy citation in the most recent inspection cycle
Immediate jeopardy is the most serious finding an inspector can make: a situation likely to cause serious injury, harm, or death.
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
$97,464 in federal fines in the last 24 months
2 fines — CMS fines are reserved for verified, serious non-compliance.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 2 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 3.47 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.39 | 0.55–0.75 |
| Weekend hours / resident-day | 3.17 | ≈ weekday level |
| Nursing turnover / year | 39% | median 45% |
| Fines (3-yr window) | 2 · $97,464 |
Inspection citations (34 in the current record)
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Actual harm · G January 29, 2026 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected January 30, 2026 · Quality of Life and Care
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Potential for harm · D January 29, 2026 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected January 30, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D January 29, 2026 · found via complaint
Respond appropriately to all alleged violations.
Corrected January 30, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D December 11, 2025 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected January 9, 2026 · Quality of Life and Care
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Potential for harm · D December 11, 2025 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected January 9, 2026 · Quality of Life and Care
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Potential for harm · D December 3, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected December 26, 2025 · Resident Rights
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Potential for harm · D December 3, 2025
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected December 26, 2025 · Resident Rights
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Potential for harm · D December 3, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected December 26, 2025 · Resident Rights
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Potential for harm · D December 3, 2025
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected December 26, 2025 · Resident Rights
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Potential for harm · D December 3, 2025
Ensure each resident receives an accurate assessment.
Corrected December 26, 2025 · Resident Assessment and Care Planning
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Potential for harm · D December 3, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected December 26, 2025 · Resident Assessment and Care Planning
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Potential for harm · D December 3, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected January 13, 2026 · Resident Assessment and Care Planning
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Potential for harm · D December 3, 2025
Provide activities to meet all resident's needs.
Corrected January 13, 2026 · Quality of Life and Care
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Potential for harm · D December 3, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected December 26, 2025 · Quality of Life and Care
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Potential for harm · D December 3, 2025
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Corrected December 26, 2025 · Quality of Life and Care
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Potential for harm · E December 3, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected January 13, 2026 · Nutrition and Dietary
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Potential for harm · D December 3, 2025
Provide and implement an infection prevention and control program.
Corrected December 26, 2025 · Infection Control
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No harm found · C December 3, 2025
Post nurse staffing information every day.
Corrected December 26, 2025 · Nursing and Physician Services
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Immediate jeopardy · J July 18, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected August 25, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D September 10, 2024 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected October 7, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D September 10, 2024 · found via complaint
Respond appropriately to all alleged violations.
Corrected October 7, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D May 24, 2024
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Corrected July 7, 2024 · Resident Assessment and Care Planning
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Potential for harm · D May 24, 2024
Ensure each resident receives an accurate assessment.
Corrected July 7, 2024 · Resident Assessment and Care Planning
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Potential for harm · D May 24, 2024
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected July 7, 2024 · Resident Assessment and Care Planning
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Potential for harm · D May 24, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Corrected July 7, 2024 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| December 11, 2025 | Fine | $62,100 |
| July 18, 2025 | Fine | $35,364 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 315110 · certified since September 23, 1969. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.