Complete Care at Wall LLC

1725 Meridian Trail · Wall, NJ · 07719 · 7323121800

130 certified beds For profit - Limited Liability company Chain: Complete Care

Why this verdict

  • Inspection results are getting worse cycle over cycle, not better.
  • No federal fines or payment denials in CMS’s 3-year window.

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Red flags

1 immediate-jeopardy citation in prior inspection cycles

Serious past findings — check whether the underlying problems were fixed and stayed fixed.

Score breakdown

Inspection record 30% of score 42
Serious harm & abuse 20% 94
Staffing 20% 77
Federal penalties 15% 100
Trend 10% 18
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 2 of 5 Inspections: 1 of 5 Staffing: 3 of 5 Quality measures: 5 of 5

Total nurse hours / resident-day4.103.48 min · 4.1 strong
RN hours / resident-day0.740.55–0.75
Weekend hours / resident-day3.64≈ weekday level
Nursing turnover / year54%median 45%
Fines (3-yr window)none

Inspection citations (16 in the current record)

  • Potential for harm · D August 6, 2025

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Corrected September 18, 2025 · Resident Rights

  • Potential for harm · E August 6, 2025

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Corrected September 18, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · E August 6, 2025

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Corrected September 18, 2025 · Quality of Life and Care

  • Potential for harm · D August 6, 2025

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected September 18, 2025 · Quality of Life and Care

  • Potential for harm · E August 6, 2025

    Provide enough food/fluids to maintain a resident's health.

    Corrected September 18, 2025 · Quality of Life and Care

  • Potential for harm · E August 6, 2025

    Provide safe, appropriate pain management for a resident who requires such services.

    Corrected September 18, 2025 · Quality of Life and Care

  • Potential for harm · E August 6, 2025

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Corrected September 18, 2025 · Quality of Life and Care

  • Potential for harm · E August 6, 2025

    Provide medically-related social services to help each resident achieve the highest possible quality of life.

    Corrected September 18, 2025 · Quality of Life and Care

  • Potential for harm · D August 6, 2025

    Ensure that residents are free from significant medication errors.

    Corrected September 18, 2025 · Pharmacy Service

  • Potential for harm · E August 6, 2025

    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Corrected September 18, 2025 · Nutrition and Dietary

  • Potential for harm · E August 6, 2025

    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Corrected September 18, 2025 · Nutrition and Dietary

  • Potential for harm · F August 6, 2025

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected September 18, 2025 · Nutrition and Dietary

  • Potential for harm · F August 6, 2025

    Have a plan that describes the process for conducting QAPI and QAA activities.

    Corrected September 18, 2025 · Administration

  • Potential for harm · E August 6, 2025

    Make sure that a working call system is available in each resident's bathroom and bathing area.

    Corrected September 18, 2025 · Environmental

  • Potential for harm · E August 6, 2025 · found via complaint

    Respond appropriately to all alleged violations.

    Corrected September 18, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Immediate jeopardy · J May 2, 2025 · found via complaint

    Ensure that residents are free from significant medication errors.

    Corrected May 2, 2025 · Pharmacy Service

Family & resident reviews — a separate signal, never mixed into the score

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 315501 · certified since February 26, 2007. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.