Complete Care at Shrewsbury LLC
89 Avenue at the Common · Shrewsbury, NJ · 07702 · 7326765800
140 certified beds For profit - Limited Liability company Chain: Complete Care
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
1 immediate-jeopardy citation in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 2 of 5 Staffing: 2 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.68 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.45 | 0.55–0.75 |
| Weekend hours / resident-day | 3.44 | ≈ weekday level |
| Nursing turnover / year | 52% | median 45% |
| Fines (3-yr window) | 1 · $53,780 |
Inspection citations (30 in the current record)
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Potential for harm · E September 25, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected October 25, 2025 · Resident Rights
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Potential for harm · D September 25, 2025
Assess the resident when there is a significant change in condition
Corrected October 25, 2025 · Resident Assessment and Care Planning
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Potential for harm · E September 25, 2025
Ensure each resident receives an accurate assessment.
Corrected October 25, 2025 · Resident Assessment and Care Planning
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Potential for harm · E September 25, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected October 25, 2025 · Resident Assessment and Care Planning
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Potential for harm · D September 25, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected October 25, 2025 · Resident Assessment and Care Planning
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Potential for harm · D September 25, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected October 25, 2025 · Quality of Life and Care
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Potential for harm · D September 25, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected October 25, 2025 · Quality of Life and Care
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Potential for harm · D September 25, 2025
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Corrected October 25, 2025 · Quality of Life and Care
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Potential for harm · D September 25, 2025
Provide and implement an infection prevention and control program.
Corrected October 25, 2025 · Infection Control
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Potential for harm · E September 25, 2025
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected October 25, 2025 · Infection Control
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Potential for harm · D September 25, 2025
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Corrected October 25, 2025 · Infection Control
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Potential for harm · D January 16, 2025 · found via complaint
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected February 22, 2025 · Nutrition and Dietary
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Potential for harm · D July 23, 2024 · found via complaint
Not hire anyone with a finding of abuse, neglect, exploitation, or theft.
Corrected August 9, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Immediate jeopardy · J May 30, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected July 2, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D May 30, 2024 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected July 2, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D May 30, 2024 · found via complaint
Respond appropriately to all alleged violations.
Corrected July 2, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D May 30, 2024 · found via complaint
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected July 2, 2024 · Resident Rights
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Potential for harm · E May 30, 2024 · found via complaint
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected July 2, 2024 · Resident Rights
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Potential for harm · D May 30, 2024 · found via complaint
Ensure each resident receives an accurate assessment.
Corrected July 2, 2024 · Resident Assessment and Care Planning
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Potential for harm · D May 30, 2024 · found via complaint
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected July 2, 2024 · Resident Assessment and Care Planning
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Potential for harm · E May 30, 2024 · found via complaint
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Corrected July 2, 2024 · Quality of Life and Care
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Potential for harm · D May 30, 2024 · found via complaint
Provide safe and appropriate respiratory care for a resident when needed.
Corrected July 2, 2024 · Quality of Life and Care
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Potential for harm · D May 30, 2024 · found via complaint
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Corrected July 2, 2024 · Quality of Life and Care
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Potential for harm · D May 30, 2024 · found via complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected July 2, 2024 · Nutrition and Dietary
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Potential for harm · D May 30, 2024 · found via complaint
Provide and implement an infection prevention and control program.
Corrected July 19, 2024 · Infection Control
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| May 30, 2024 | Fine | $53,780 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 315136 · certified since March 14, 1972. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.