Complete Care at Sheriden Commons
4538 North Beacon · Chicago, IL · 60640 · 7732757200
143 certified beds For profit - Limited Liability company Chain: Complete Care
- No federal fines or payment denials in CMS’s 3-year window.
The composite number cleared 73 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 3 of 5 Staffing: 2 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 3.24 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.65 | 0.55–0.75 |
| Weekend hours / resident-day | 2.79 | ≈ weekday level |
| Nursing turnover / year | 22% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (35 in the current record)
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Potential for harm · D April 9, 2026 · found via complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected April 10, 2026 · Resident Rights
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Potential for harm · F April 9, 2026 · found via complaint
Make sure that a working call system is available in each resident's bathroom and bathing area.
Corrected April 10, 2026 · Environmental
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Potential for harm · D March 13, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected March 14, 2025 · Resident Rights
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Potential for harm · D March 13, 2025
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected March 14, 2025 · Resident Rights
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Potential for harm · E March 13, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected March 14, 2025 · Quality of Life and Care
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Potential for harm · D March 13, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Corrected March 14, 2025 · Quality of Life and Care
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Potential for harm · E March 13, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected March 14, 2025 · Pharmacy Service
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Potential for harm · D March 13, 2025
Provide routine and 24-hour emergency dental care for each resident.
Corrected March 14, 2025 · Quality of Life and Care
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Potential for harm · E March 13, 2025
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected March 14, 2025 · Nutrition and Dietary
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Potential for harm · F March 13, 2025
Provide and implement an infection prevention and control program.
Corrected March 14, 2025 · Infection Control
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Actual harm · G August 15, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected August 19, 2024 · Quality of Life and Care
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Potential for harm · D August 15, 2024 · found via complaint
Provide enough food/fluids to maintain a resident's health.
Corrected August 19, 2024 · Quality of Life and Care
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Potential for harm · D February 9, 2024
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected February 13, 2024 · Resident Rights
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Potential for harm · D February 9, 2024
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected February 12, 2024 · Resident Assessment and Care Planning
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Potential for harm · D February 9, 2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected February 12, 2024 · Quality of Life and Care
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Potential for harm · E February 9, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected February 13, 2024 · Pharmacy Service
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Potential for harm · D February 9, 2024
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected February 13, 2024 · Pharmacy Service
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Potential for harm · D February 9, 2024
Ensure medication error rates are not 5 percent or greater.
Corrected February 13, 2024 · Pharmacy Service
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Potential for harm · E February 9, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected February 13, 2024 · Pharmacy Service
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Potential for harm · F February 9, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected February 16, 2024 · Nutrition and Dietary
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Potential for harm · D February 9, 2024
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected February 15, 2024 · Infection Control
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Potential for harm · E November 9, 2023 · found via complaint
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Corrected December 8, 2023 · Resident Rights
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Potential for harm · D November 9, 2023 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected December 8, 2023 · Resident Rights
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Potential for harm · D November 9, 2023 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected December 8, 2023 · Quality of Life and Care
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Potential for harm · F November 9, 2023 · found via complaint
Hire a qualified full-time social worker in a facility with more than 120 beds.
Corrected December 8, 2023 · Administration
Showing the 25 most recent. The Safety Report includes every citation with full findings.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 145776 · certified since November 22, 1993. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.