Complete Care at Orange Park

140 Park Ave · East Orange, NJ · 07017 · 9736771500

215 certified beds For profit - Limited Liability company Chain: Complete Care

  • No federal fines or payment denials in CMS’s 3-year window.

The complete Safety Report — $19

Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.

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Red flags

No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.

Score breakdown

Inspection record 30% of score 58
Serious harm & abuse 20% 100
Staffing 20% 62
Federal penalties 15% 100
Trend 10% 57
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 3 of 5 Inspections: 3 of 5 Staffing: 4 of 5 Quality measures: 4 of 5

Total nurse hours / resident-day3.243.48 min · 4.1 strong
RN hours / resident-day0.380.55–0.75
Weekend hours / resident-day3.01≈ weekday level
Nursing turnover / year18%median 45%
Fines (3-yr window)none

Inspection citations (24 in the current record)

  • Potential for harm · D September 24, 2025

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Corrected November 14, 2025 · Resident Rights

  • Potential for harm · D September 24, 2025

    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Corrected November 14, 2025 · Quality of Life and Care

  • Potential for harm · F September 24, 2025

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected November 14, 2025 · Nutrition and Dietary

  • Potential for harm · E September 24, 2025

    Make sure that a working call system is available in each resident's bathroom and bathing area.

    Corrected November 14, 2025 · Environmental

  • Potential for harm · E September 24, 2025 · found via complaint

    Ensure that the resident and his/her doctor meet face-to-face at all required visits.

    Corrected November 14, 2025 · Nursing and Physician Services

  • Potential for harm · E July 15, 2025 · found via complaint

    Provide and implement an infection prevention and control program.

    Corrected August 20, 2025 · Infection Control

  • Potential for harm · D May 9, 2024

    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

    Corrected May 24, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D May 9, 2024

    Ensure each resident receives an accurate assessment.

    Corrected May 30, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D May 9, 2024

    Ensure services provided by the nursing facility meet professional standards of quality.

    Corrected May 28, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D May 9, 2024

    Provide safe, appropriate pain management for a resident who requires such services.

    Corrected May 28, 2024 · Quality of Life and Care

  • Potential for harm · E May 9, 2024

    Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

    Corrected May 28, 2024 · Nursing and Physician Services

  • Potential for harm · E May 9, 2024

    Ensure that the resident and his/her doctor meet face-to-face at all required visits.

    Corrected May 28, 2024 · Nursing and Physician Services

  • Potential for harm · D May 9, 2024

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected May 28, 2024 · Nutrition and Dietary

  • Potential for harm · D May 9, 2024 · found via complaint

    Reasonably accommodate the needs and preferences of each resident.

    Corrected May 23, 2024 · Resident Rights

  • Potential for harm · D May 9, 2024 · found via complaint

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Corrected May 28, 2024 · Pharmacy Service

  • Potential for harm · D February 9, 2022

    Ensure that residents are fully informed and understand their health status, care and treatments.

    Corrected April 13, 2022 · Resident Rights

  • Potential for harm · E February 9, 2022

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Corrected April 18, 2022 · Resident Rights

  • Potential for harm · D February 9, 2022

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Corrected April 8, 2022 · Quality of Life and Care

  • Potential for harm · F February 9, 2022

    Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

    Corrected April 8, 2022 · Nursing and Physician Services

  • Potential for harm · D February 9, 2022

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected February 22, 2022 · Pharmacy Service

  • Potential for harm · D February 9, 2022

    Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.

    Corrected May 12, 2022 · Administration

  • Potential for harm · D February 9, 2022

    Provide and implement an infection prevention and control program.

    Corrected May 9, 2022 · Infection Control

  • Potential for harm · E February 9, 2022

    Keep all essential equipment working safely.

    Corrected April 8, 2022 · Environmental

  • Potential for harm · E February 9, 2022

    Put firmly secured handrails on each side of hallways.

    Corrected April 18, 2022 · Environmental

Family & resident reviews — a separate signal, never mixed into the score

No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 315178 · certified since July 1, 1981. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.