Complete Care at Meriden
845 Paddock Ave · Meriden, CT · 06450 · 2032382645
115 certified beds For profit - Corporation Chain: Complete Care
- Inspection results have improved across recent cycles.
The composite number cleared 72 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
1 immediate-jeopardy citation in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
No standard inspection in over 2 years
The inspection record here is older than usual — conditions may have changed since.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 3 of 5 Staffing: 2 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.46 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.66 | 0.55–0.75 |
| Weekend hours / resident-day | 3.10 | ≈ weekday level |
| Nursing turnover / year | 34% | median 45% |
| Fines (3-yr window) | 1 · $8,827 |
Inspection citations (40 in the current record)
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Potential for harm · D April 8, 2025 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected May 21, 2025 · Resident Rights
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Immediate jeopardy · J October 4, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected September 10, 2024 · Quality of Life and Care
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Potential for harm · D October 4, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected November 15, 2024 · Quality of Life and Care
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Potential for harm · D April 4, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected May 30, 2024 · Resident Assessment and Care Planning
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Potential for harm · D April 4, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected May 30, 2024 · Resident Assessment and Care Planning
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Potential for harm · D April 4, 2024
Plan the resident's discharge to meet the resident's goals and needs.
Corrected May 30, 2024 · Resident Assessment and Care Planning
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Potential for harm · D April 4, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected May 30, 2024 · Quality of Life and Care
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Potential for harm · D April 4, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected May 30, 2024 · Quality of Life and Care
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Potential for harm · D April 4, 2024
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected May 30, 2024 · Quality of Life and Care
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Potential for harm · E April 4, 2024
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Corrected May 30, 2024 · Quality of Life and Care
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Potential for harm · D April 4, 2024
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected May 30, 2024 · Pharmacy Service
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Potential for harm · F April 4, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected May 30, 2024 · Nutrition and Dietary
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Potential for harm · D April 4, 2024 · found via complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected May 30, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D April 4, 2024 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected May 30, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D April 4, 2024 · found via complaint
Respond appropriately to all alleged violations.
Corrected May 30, 2024 · Freedom from Abuse, Neglect, and Exploitation
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No harm found · B April 4, 2024
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Corrected May 30, 2024 · Administration
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No harm found · B April 4, 2024
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Corrected May 30, 2024 · Administration
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No harm found · B April 4, 2024 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected May 30, 2024 · Resident Assessment and Care Planning
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Potential for harm · D February 22, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected March 22, 2024 · Quality of Life and Care
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Potential for harm · E November 17, 2021
Honor the resident's right to organize and participate in resident/family groups in the facility.
Corrected December 29, 2021 · Resident Rights
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Potential for harm · D November 17, 2021
Respond appropriately to all alleged violations.
Corrected December 29, 2021 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E November 17, 2021
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected December 29, 2021 · Resident Assessment and Care Planning
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Potential for harm · E November 17, 2021
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected December 29, 2021 · Quality of Life and Care
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Potential for harm · D November 17, 2021
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected December 29, 2021 · Quality of Life and Care
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Potential for harm · D November 17, 2021
Provide safe and appropriate respiratory care for a resident when needed.
Corrected December 29, 2021 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| October 4, 2024 | Fine | $8,827 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 075192 · certified since March 1, 1972. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.