Complete Care at Mercerville LLC
2240 Whitehorse-Mercerville Road · Hamilton Township, NJ · 08619 · 6095867500
114 certified beds For profit - Corporation Chain: Complete Care
- No federal fines or payment denials in CMS’s 3-year window.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 3 of 5 Staffing: 4 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.52 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.51 | 0.55–0.75 |
| Weekend hours / resident-day | 3.27 | ≈ weekday level |
| Nursing turnover / year | 28% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (21 in the current record)
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Potential for harm · D May 2, 2025
Honor the resident's right to organize and participate in resident/family groups in the facility.
Corrected June 6, 2025 · Resident Rights
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Potential for harm · D May 2, 2025
Assess the resident when there is a significant change in condition
Corrected June 6, 2025 · Resident Assessment and Care Planning
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Potential for harm · D May 2, 2025
Ensure each resident receives an accurate assessment.
Corrected June 6, 2025 · Resident Assessment and Care Planning
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Potential for harm · F May 2, 2025
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Corrected June 6, 2025 · Nutrition and Dietary
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Potential for harm · D May 2, 2025
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Corrected June 6, 2025 · Administration
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Potential for harm · D May 2, 2025
Provide and implement an infection prevention and control program.
Corrected June 6, 2025 · Infection Control
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No harm found · B March 11, 2025 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected April 16, 2025 · Resident Assessment and Care Planning
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Potential for harm · D October 16, 2023
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected November 30, 2023 · Resident Assessment and Care Planning
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Potential for harm · D October 16, 2023
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected November 30, 2023 · Resident Assessment and Care Planning
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Potential for harm · D October 16, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected November 30, 2023 · Quality of Life and Care
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Potential for harm · D October 16, 2023
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Corrected November 30, 2023 · Quality of Life and Care
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Potential for harm · D October 16, 2023
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected November 30, 2023 · Quality of Life and Care
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Potential for harm · E October 16, 2023
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected November 30, 2023 · Quality of Life and Care
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Potential for harm · E October 16, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected December 15, 2023 · Nutrition and Dietary
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Potential for harm · D October 16, 2023 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected November 30, 2023 · Resident Rights
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No harm found · B October 16, 2023
Post nurse staffing information every day.
Corrected November 30, 2023 · Nursing and Physician Services
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Potential for harm · D June 6, 2023 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected July 15, 2023 · Resident Assessment and Care Planning
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Potential for harm · D June 6, 2023 · found via complaint
Provide and implement an infection prevention and control program.
Corrected July 15, 2023 · Infection Control
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Potential for harm · F May 10, 2022
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected June 1, 2022 · Nutrition and Dietary
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Potential for harm · D May 10, 2022
Provide and implement an infection prevention and control program.
Corrected June 8, 2022 · Infection Control
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Potential for harm · D May 10, 2022
Ensure staff are vaccinated for COVID-19
Corrected June 1, 2022 · Infection Control
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 315094 · certified since July 1, 1970. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.