Complete Care at Marcella LLC
2305 Rancocas Road · Burlington, NJ · 08016 · 6093879300
150 certified beds For profit - Limited Liability company Chain: Complete Care
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 5 of 5 Inspections: 4 of 5 Staffing: 3 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.50 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.32 | 0.55–0.75 |
| Weekend hours / resident-day | 3.10 | ≈ weekday level |
| Nursing turnover / year | 44% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (15 in the current record)
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Potential for harm · D July 24, 2025
Provide and implement an infection prevention and control program.
Corrected September 1, 2025 · Infection Control
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Potential for harm · D July 24, 2025 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected September 1, 2025 · Pharmacy Service
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Potential for harm · E January 21, 2025 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected February 21, 2025 · Resident Assessment and Care Planning
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Potential for harm · D June 7, 2024 · found via complaint
Provide and implement an infection prevention and control program.
Corrected July 5, 2024 · Infection Control
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Potential for harm · D November 21, 2023
Reasonably accommodate the needs and preferences of each resident.
Corrected December 21, 2023 · Resident Rights
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Potential for harm · D November 21, 2023
Ensure each resident receives an accurate assessment.
Corrected December 21, 2023 · Resident Assessment and Care Planning
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Potential for harm · D November 21, 2023
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected December 21, 2023 · Resident Assessment and Care Planning
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Potential for harm · D November 21, 2023
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected December 21, 2023 · Pharmacy Service
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Potential for harm · F November 21, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected December 21, 2023 · Nutrition and Dietary
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Potential for harm · E November 21, 2023
Provide and implement an infection prevention and control program.
Corrected December 21, 2023 · Infection Control
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Potential for harm · D November 21, 2023 · found via complaint
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected December 21, 2023 · Resident Assessment and Care Planning
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Potential for harm · D August 11, 2021
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected November 1, 2021 · Quality of Life and Care
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Potential for harm · D August 11, 2021
Ensure medication error rates are not 5 percent or greater.
Corrected November 1, 2021 · Pharmacy Service
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No harm found · B August 11, 2021
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Corrected November 1, 2021 · Resident Assessment and Care Planning
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No harm found · B August 11, 2021
Assure that each resident’s assessment is updated at least once every 3 months.
Corrected November 1, 2021 · Resident Assessment and Care Planning
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 315330 · certified since May 2, 1994. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.