Complete Care at Lehigh LLC
1718 Spring Creek Road · Macungie, PA · 18062 · 6103660500
128 certified beds For profit - Corporation Chain: Complete Care
- No federal fines or payment denials in CMS’s 3-year window.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 4 of 5 Staffing: 3 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.46 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.63 | 0.55–0.75 |
| Weekend hours / resident-day | 2.99 | ≈ weekday level |
| Nursing turnover / year | 36% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (12 in the current record)
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Potential for harm · D February 11, 2026 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected March 25, 2026 · Pharmacy Service
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Potential for harm · D August 21, 2025
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected October 10, 2025 · Resident Rights
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Potential for harm · D August 21, 2025
Ensure each resident receives an accurate assessment.
Corrected October 10, 2025 · Resident Assessment and Care Planning
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Potential for harm · D August 21, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected October 10, 2025 · Quality of Life and Care
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Potential for harm · D August 21, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected October 10, 2025 · Quality of Life and Care
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Potential for harm · D August 21, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected October 10, 2025 · Quality of Life and Care
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Potential for harm · D October 26, 2024 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected December 3, 2024 · Resident Rights
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Potential for harm · D July 12, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected September 10, 2024 · Resident Rights
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Potential for harm · D July 12, 2024
Ensure each resident receives an accurate assessment.
Corrected September 10, 2024 · Resident Assessment and Care Planning
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Potential for harm · D July 12, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected September 10, 2024 · Quality of Life and Care
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Potential for harm · D July 12, 2024
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected September 10, 2024 · Quality of Life and Care
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Potential for harm · F July 12, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected September 10, 2024 · Nutrition and Dietary
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 395939 · certified since November 18, 1994. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.