Complete Care at Laurelton, LLC
475 Jack Martin Blvd · Brick, NJ · 08724 · 7324586600
180 certified beds For profit - Limited Liability company Chain: Complete Care
Why this verdict
- Inspectors found immediate jeopardy — danger of serious harm or death — in the most recent cycle (1 citation).
- Federal penalties on record: $142,970 in fines in the last 24 months.
- Inspection results have improved across recent cycles.
Red flags
1 immediate-jeopardy citation in the most recent inspection cycle
Immediate jeopardy is the most serious finding an inspector can make: a situation likely to cause serious injury, harm, or death.
$142,970 in federal fines in the last 24 months
1 fine — CMS fines are reserved for verified, serious non-compliance.
72% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 3 of 5 Staffing: 1 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.58 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.32 | 0.55–0.75 |
| Weekend hours / resident-day | 3.33 | ≈ weekday level |
| Nursing turnover / year | 72% | median 45% |
| Fines (3-yr window) | 2 · $157,101 |
Inspection citations (24 in the current record)
-
Immediate jeopardy · J April 24, 2026 · found via complaint
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Deficient, Provider has no plan of correction · Resident Rights
-
Potential for harm · D June 13, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected August 1, 2025 · Resident Rights
-
Potential for harm · D June 13, 2025
Assess the resident when there is a significant change in condition
Corrected August 1, 2025 · Resident Assessment and Care Planning
-
Potential for harm · D June 13, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected August 1, 2025 · Resident Assessment and Care Planning
-
Potential for harm · E June 13, 2025
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected August 1, 2025 · Quality of Life and Care
-
Potential for harm · D June 13, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Corrected August 1, 2025 · Quality of Life and Care
-
Potential for harm · E June 13, 2025 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected August 1, 2025 · Pharmacy Service
-
Potential for harm · D April 24, 2025 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected June 6, 2025 · Resident Assessment and Care Planning
-
Potential for harm · D April 24, 2025 · found via complaint
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Corrected June 6, 2025 · Nursing and Physician Services
-
Potential for harm · D December 23, 2024 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected February 3, 2025 · Pharmacy Service
-
Actual harm · G February 9, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected February 21, 2024 · Quality of Life and Care
-
Potential for harm · D February 9, 2024
Respond appropriately to all alleged violations.
Corrected February 21, 2024 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D February 9, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected February 21, 2024 · Resident Assessment and Care Planning
-
Potential for harm · D February 9, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Corrected February 21, 2024 · Quality of Life and Care
-
Potential for harm · E February 9, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected February 21, 2024 · Pharmacy Service
-
Potential for harm · F February 9, 2024
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected February 21, 2024 · Nutrition and Dietary
-
Potential for harm · F February 9, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected February 21, 2024 · Nutrition and Dietary
-
Potential for harm · F February 9, 2024
Have a plan that describes the process for conducting QAPI and QAA activities.
Corrected February 21, 2024 · Administration
-
Potential for harm · E February 9, 2024
Provide and implement an infection prevention and control program.
Corrected February 21, 2024 · Infection Control
-
Potential for harm · E February 9, 2024
Make sure that a working call system is available in each resident's bathroom and bathing area.
Corrected February 21, 2024 · Environmental
-
Potential for harm · D February 9, 2024 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected February 21, 2024 · Resident Assessment and Care Planning
-
Potential for harm · E October 19, 2021
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected December 3, 2021 · Pharmacy Service
-
Potential for harm · F October 19, 2021
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected December 3, 2021 · Pharmacy Service
-
Potential for harm · D October 19, 2021
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected December 3, 2021 · Nutrition and Dietary
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| March 23, 2026 | Fine | $142,970 |
| February 9, 2024 | Fine | $14,131 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 315274 · certified since April 12, 1989. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.