Complete Care at Laplata LLC
1 Magnolia Drive · Laplata, MD · 20646 · 3019344001
142 certified beds For profit - Corporation Chain: Complete Care
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
Red flags
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
2 actual-harm citations in the most recent cycle
Inspectors found deficiencies that caused real harm to residents, beyond potential-harm paperwork findings.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 3 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.42 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.67 | 0.55–0.75 |
| Weekend hours / resident-day | 3.06 | ≈ weekday level |
| Nursing turnover / year | 46% | median 45% |
| Fines (3-yr window) | 2 · $21,548 |
Inspection citations (57 in the current record)
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Actual harm · G January 9, 2026 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected February 6, 2026 · Quality of Life and Care
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Potential for harm · D January 9, 2026 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected February 6, 2026 · Resident Rights
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Potential for harm · E January 9, 2026 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected February 6, 2026 · Resident Rights
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Potential for harm · D January 9, 2026 · found via complaint
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected February 6, 2026 · Resident Rights
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Potential for harm · D January 9, 2026 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected February 6, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D January 9, 2026 · found via complaint
Protect each resident from the wrongful use of the resident's belongings or money.
Corrected February 6, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D January 9, 2026 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected February 6, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D January 9, 2026 · found via complaint
Respond appropriately to all alleged violations.
Corrected February 6, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D January 9, 2026 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected February 6, 2026 · Pharmacy Service
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Potential for harm · D January 9, 2026 · found via complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected February 6, 2026 · Pharmacy Service
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No harm found · B January 9, 2026 · found via complaint
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Corrected February 6, 2026 · Resident Rights
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Potential for harm · D April 10, 2025 · found via complaint
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Corrected May 16, 2025 · Resident Rights
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Potential for harm · D April 10, 2025 · found via complaint
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected May 16, 2025 · Resident Rights
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Potential for harm · D April 10, 2025 · found via complaint
Prepare residents for a safe transfer or discharge from the nursing home.
Corrected May 16, 2025 · Resident Rights
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Potential for harm · D April 10, 2025 · found via complaint
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected May 16, 2025 · Resident Rights
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Potential for harm · D April 10, 2025 · found via complaint
Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
Corrected May 16, 2025 · Resident Rights
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Actual harm · G March 24, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected February 24, 2025 · Quality of Life and Care
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Potential for harm · D March 24, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected May 2, 2025 · Resident Rights
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Potential for harm · E March 24, 2025
Reasonably accommodate the needs and preferences of each resident.
Corrected May 2, 2025 · Resident Rights
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Potential for harm · D March 24, 2025
Ensure each resident receives an accurate assessment.
Corrected May 2, 2025 · Resident Assessment and Care Planning
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Potential for harm · D March 24, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected May 2, 2025 · Resident Assessment and Care Planning
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Potential for harm · D March 24, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected May 2, 2025 · Resident Assessment and Care Planning
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Potential for harm · D March 24, 2025
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Corrected May 2, 2025 · Quality of Life and Care
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Potential for harm · D March 24, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Corrected May 2, 2025 · Quality of Life and Care
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Potential for harm · F March 24, 2025
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Corrected May 2, 2025 · Nutrition and Dietary
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| January 9, 2026 | Fine | $11,190 |
| March 24, 2025 | Fine | $10,358 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 215151 · certified since March 19, 1984. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.