Complete Care at Harborage LLC
7600 River Rd · North Bergen, NJ · 07047 · 2018545400
247 certified beds For profit - Limited Liability company Chain: Complete Care
- No federal fines or payment denials in CMS’s 3-year window.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
1 immediate-jeopardy citation in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 4 of 5 Staffing: 3 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.61 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.81 | 0.55–0.75 |
| Weekend hours / resident-day | 3.20 | ≈ weekday level |
| Nursing turnover / year | 47% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (20 in the current record)
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Potential for harm · D December 6, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected December 26, 2024 · Resident Assessment and Care Planning
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Potential for harm · D December 6, 2024
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected December 26, 2024 · Quality of Life and Care
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Potential for harm · E December 6, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected January 30, 2025 · Pharmacy Service
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Potential for harm · D December 6, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected January 30, 2025 · Pharmacy Service
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Potential for harm · D December 6, 2024 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected December 26, 2024 · Quality of Life and Care
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Potential for harm · D December 6, 2024 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected January 28, 2025 · Resident Assessment and Care Planning
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Immediate jeopardy · K January 8, 2024
Provide and implement an infection prevention and control program.
Corrected January 30, 2024 · Infection Control
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Potential for harm · D January 8, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected January 30, 2024 · Pharmacy Service
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Potential for harm · D April 26, 2023
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected June 16, 2023 · Resident Rights
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Potential for harm · D April 26, 2023
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected June 16, 2023 · Resident Assessment and Care Planning
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Potential for harm · D April 26, 2023
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected June 16, 2023 · Resident Assessment and Care Planning
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Potential for harm · D April 26, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected June 16, 2023 · Quality of Life and Care
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Potential for harm · D April 26, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected June 16, 2023 · Quality of Life and Care
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Potential for harm · D April 26, 2023
Provide safe and appropriate respiratory care for a resident when needed.
Corrected June 16, 2023 · Quality of Life and Care
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Potential for harm · D April 26, 2023
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected June 16, 2023 · Nursing and Physician Services
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Potential for harm · D April 26, 2023
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected June 16, 2023 · Pharmacy Service
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Potential for harm · D April 26, 2023
Ensure medication error rates are not 5 percent or greater.
Corrected June 16, 2023 · Pharmacy Service
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Potential for harm · D April 26, 2023
Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
Corrected June 16, 2023 · Administration
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Potential for harm · D April 26, 2023
Provide and implement an infection prevention and control program.
Corrected June 16, 2023 · Infection Control
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Potential for harm · D April 22, 2021
Provide and implement an infection prevention and control program.
Corrected May 20, 2021 · Infection Control
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 315307 · certified since October 2, 1991. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.