Complete Care at Groton Regency
1145 Poquonnock Rd · Groton, CT · 06340 · 8604469960
162 certified beds For profit - Limited Liability company Chain: Complete Care
- No federal fines or payment denials in CMS’s 3-year window.
Red flags
Cited under the freedom-from-abuse rule
Cited 2 times under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 5 of 5 Inspections: 4 of 5 Staffing: 3 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.69 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.52 | 0.55–0.75 |
| Weekend hours / resident-day | 3.21 | ≈ weekday level |
| Nursing turnover / year | 41% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (21 in the current record)
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Potential for harm · E January 29, 2026
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected March 11, 2026 · Resident Rights
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Potential for harm · D January 29, 2026
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected March 11, 2026 · Resident Assessment and Care Planning
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Potential for harm · D January 29, 2026
Provide and implement an infection prevention and control program.
Corrected March 11, 2026 · Infection Control
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Potential for harm · D January 29, 2026
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Corrected March 11, 2026 · Infection Control
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Potential for harm · D January 29, 2026 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected March 11, 2026 · Freedom from Abuse, Neglect, and Exploitation
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No harm found · B January 29, 2026
Ensure each resident receives an accurate assessment.
Corrected March 11, 2026 · Resident Assessment and Care Planning
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Potential for harm · D November 14, 2025 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected October 26, 2025 · Resident Rights
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Potential for harm · D November 14, 2025 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected October 26, 2025 · Resident Assessment and Care Planning
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Potential for harm · D November 7, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected December 18, 2024 · Quality of Life and Care
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Potential for harm · D November 7, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected December 16, 2024 · Quality of Life and Care
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Potential for harm · D May 29, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected July 8, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D May 29, 2024 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected July 8, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E March 27, 2024
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected May 6, 2024 · Resident Rights
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Potential for harm · E March 27, 2024
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected May 6, 2024 · Nursing and Physician Services
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Potential for harm · E March 27, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected May 6, 2024 · Nutrition and Dietary
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No harm found · B March 27, 2024
Assess the resident when there is a significant change in condition
Corrected May 6, 2024 · Resident Assessment and Care Planning
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No harm found · B March 27, 2024
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected May 6, 2024 · Resident Assessment and Care Planning
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Potential for harm · E November 19, 2021
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected January 31, 2022 · Resident Rights
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Potential for harm · E November 19, 2021
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected January 31, 2022 · Resident Assessment and Care Planning
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Potential for harm · D November 19, 2021
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected January 31, 2022 · Quality of Life and Care
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Potential for harm · D November 19, 2021
Provide enough food/fluids to maintain a resident's health.
Corrected January 31, 2022 · Quality of Life and Care
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 075270 · certified since July 26, 1976. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.