Complete Care at Christian Home LLC
452 Fox Lake Road · Waupun, WI · 53963 · 9203249051
50 certified beds For profit - Limited Liability company Chain: Complete Care
Why this verdict
- Inspection results are getting worse cycle over cycle, not better.
- 4 citations involved actual harm to residents.
- Staffing hours comfortably above national benchmarks.
- No federal fines or payment denials in CMS’s 3-year window.
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Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
4 actual-harm citations in the most recent cycle
Inspectors found deficiencies that caused real harm to residents, beyond potential-harm paperwork findings.
69% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 4 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 4.69 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 1.20 | 0.55–0.75 |
| Weekend hours / resident-day | 4.08 | ≈ weekday level |
| Nursing turnover / year | 69% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (12 in the current record)
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Actual harm · G April 15, 2026
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected May 8, 2026 · Quality of Life and Care
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Actual harm · G April 15, 2026
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected May 8, 2026 · Quality of Life and Care
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Potential for harm · D April 15, 2026
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected May 8, 2026 · Quality of Life and Care
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Potential for harm · D April 15, 2026
Ensure medication error rates are not 5 percent or greater.
Corrected May 8, 2026 · Pharmacy Service
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Potential for harm · F April 15, 2026
Provide and implement an infection prevention and control program.
Corrected May 8, 2026 · Infection Control
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Actual harm · G October 14, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected November 7, 2025 · Quality of Life and Care
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Actual harm · G October 14, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected November 7, 2025 · Quality of Life and Care
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Potential for harm · D October 14, 2025 · found via complaint
Respond appropriately to all alleged violations.
Corrected November 7, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D October 14, 2025 · found via complaint
Provide enough food/fluids to maintain a resident's health.
Corrected November 7, 2025 · Quality of Life and Care
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Potential for harm · D January 30, 2025
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected February 21, 2025 · Resident Rights
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Potential for harm · D January 30, 2025
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected February 21, 2025 · Pharmacy Service
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Potential for harm · D November 22, 2023
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected December 21, 2023 · Resident Rights
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 525531 · certified since May 1, 1994. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.