Complete Care at Bey Lea, LLC
1351 Old Freehold Road · Toms River, NJ · 08753 · 7322400090
120 certified beds For profit - Corporation Chain: Complete Care
Why this verdict
- Inspection results are getting worse cycle over cycle, not better.
- No federal fines or payment denials in CMS’s 3-year window.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 5 of 5 Inspections: 4 of 5 Staffing: 2 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.32 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.42 | 0.55–0.75 |
| Weekend hours / resident-day | 3.04 | ≈ weekday level |
| Nursing turnover / year | 47% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (17 in the current record)
-
Potential for harm · D November 17, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected January 6, 2026 · Resident Assessment and Care Planning
-
Potential for harm · D November 17, 2025
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected January 6, 2026 · Quality of Life and Care
-
Potential for harm · D November 17, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Corrected January 6, 2026 · Quality of Life and Care
-
Potential for harm · E November 17, 2025
Ensure that residents are free from significant medication errors.
Corrected January 6, 2026 · Pharmacy Service
-
Potential for harm · D November 17, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected January 6, 2026 · Pharmacy Service
-
Potential for harm · D November 17, 2025
Provide and implement an infection prevention and control program.
Corrected January 6, 2026 · Infection Control
-
Potential for harm · D November 17, 2025 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected January 6, 2026 · Quality of Life and Care
-
No harm found · B August 25, 2025 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected January 6, 2026 · Resident Assessment and Care Planning
-
No harm found · B August 25, 2025 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected January 6, 2026 · Quality of Life and Care
-
Potential for harm · D October 21, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Corrected December 13, 2024 · Quality of Life and Care
-
Potential for harm · D October 21, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected December 13, 2024 · Pharmacy Service
-
Potential for harm · D October 21, 2024
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Corrected December 13, 2024 · Administration
-
Potential for harm · D October 21, 2024 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected December 13, 2024 · Resident Assessment and Care Planning
-
Potential for harm · D May 21, 2023
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected June 26, 2023 · Resident Assessment and Care Planning
-
Potential for harm · D May 21, 2023
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected June 26, 2023 · Resident Assessment and Care Planning
-
Potential for harm · D May 21, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected June 26, 2023 · Pharmacy Service
-
Potential for harm · D May 21, 2023
Provide and implement an infection prevention and control program.
Corrected June 26, 2023 · Infection Control
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 315264 · certified since July 28, 1988. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.