Complete Care at Arbors
1750 Route 37 West · Toms River, NJ · 08757 · 7329140090
120 certified beds For profit - Corporation Chain: Complete Care
- No federal fines or payment denials in CMS’s 3-year window.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 3 of 5 Staffing: 2 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.34 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.62 | 0.55–0.75 |
| Weekend hours / resident-day | 2.94 | ≈ weekday level |
| Nursing turnover / year | 48% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (22 in the current record)
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Potential for harm · E March 27, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected May 21, 2025 · Resident Assessment and Care Planning
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Potential for harm · D March 27, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected May 21, 2025 · Quality of Life and Care
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Potential for harm · D March 27, 2025
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected May 21, 2025 · Quality of Life and Care
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Potential for harm · D March 27, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected May 21, 2025 · Pharmacy Service
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Potential for harm · D March 27, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected May 21, 2025 · Pharmacy Service
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Potential for harm · D March 27, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected May 21, 2025 · Nutrition and Dietary
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Potential for harm · E March 27, 2025
Provide and implement an infection prevention and control program.
Corrected May 21, 2025 · Infection Control
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Potential for harm · E March 27, 2025 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected May 21, 2025 · Quality of Life and Care
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Potential for harm · D May 17, 2024
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected June 28, 2024 · Resident Assessment and Care Planning
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Potential for harm · D May 17, 2024
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected June 28, 2024 · Resident Assessment and Care Planning
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Potential for harm · D May 17, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Corrected June 28, 2024 · Quality of Life and Care
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Potential for harm · D May 17, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected June 28, 2024 · Nutrition and Dietary
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Potential for harm · E May 17, 2024
Provide and implement an infection prevention and control program.
Corrected June 28, 2024 · Infection Control
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Potential for harm · D May 17, 2024 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected June 28, 2024 · Quality of Life and Care
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Potential for harm · D May 17, 2024 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected June 28, 2024 · Resident Assessment and Care Planning
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No harm found · C May 17, 2024
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Corrected June 28, 2024 · Resident Rights
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Potential for harm · D May 11, 2022
Reasonably accommodate the needs and preferences of each resident.
Corrected June 24, 2022 · Resident Rights
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Potential for harm · E May 11, 2022
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected June 24, 2022 · Resident Rights
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Potential for harm · D May 11, 2022
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected June 24, 2022 · Resident Assessment and Care Planning
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Potential for harm · D May 11, 2022
Ensure medication error rates are not 5 percent or greater.
Corrected June 24, 2022 · Pharmacy Service
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Potential for harm · D May 11, 2022
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected June 24, 2022 · Nutrition and Dietary
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Potential for harm · D May 11, 2022
Provide and implement an infection prevention and control program.
Corrected June 28, 2022 · Infection Control
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 315333 · certified since July 14, 1994. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.