Colonial Oaks Skilled Nursing and Rehabilitation
4921 Medical Drive · Bossier City, LA · 71112 · 3187425420
120 certified beds For profit - Limited Liability company Chain: Priority Management
Why this verdict
- Carries CMS’s abuse warning icon.
- Inspectors found immediate jeopardy — danger of serious harm or death — in the most recent cycle (3 citations).
- Inspection record is far worse than the national median (deficiency count and severity).
- Staffing levels are well below research benchmarks for safe care.
Red flags
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
3 immediate-jeopardy citations in the most recent inspection cycle
Immediate jeopardy is the most serious finding an inspector can make: a situation likely to cause serious injury, harm, or death.
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
$101,800 in federal fines in the last 24 months
1 fine — CMS fines are reserved for verified, serious non-compliance.
RN staffing in the bottom 10% nationally
0.10 registered-nurse hours per resident per day, vs a 0.58 national median and 0.75 benchmark.
73% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 1 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 3.17 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.10 | 0.55–0.75 |
| Weekend hours / resident-day | 2.87 | ≈ weekday level |
| Nursing turnover / year | 73% | median 45% |
| Fines (3-yr window) | 1 · $101,800 |
Inspection citations (21 in the current record)
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Immediate jeopardy · K June 5, 2025
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected July 6, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Immediate jeopardy · K June 5, 2025
Provide safe, appropriate pain management for a resident who requires such services.
Corrected July 6, 2025 · Quality of Life and Care
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Immediate jeopardy · K June 5, 2025
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Corrected July 6, 2025 · Administration
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Potential for harm · E June 5, 2025
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected July 6, 2025 · Resident Rights
-
Potential for harm · E June 5, 2025
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Corrected July 6, 2025 · Resident Rights
-
Potential for harm · E June 5, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected July 6, 2025 · Resident Assessment and Care Planning
-
Potential for harm · D June 5, 2025
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected July 6, 2025 · Quality of Life and Care
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Potential for harm · D June 5, 2025
Post nurse staffing information every day.
Corrected July 6, 2025 · Nursing and Physician Services
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Potential for harm · E June 5, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected July 6, 2025 · Pharmacy Service
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Potential for harm · D June 5, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected July 6, 2025 · Nutrition and Dietary
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Potential for harm · E June 5, 2025
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Corrected July 6, 2025 · Administration
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Potential for harm · E June 5, 2025
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Corrected July 6, 2025 · Administration
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Potential for harm · D December 11, 2024 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected January 17, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D December 11, 2024 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected January 17, 2025 · Resident Assessment and Care Planning
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Potential for harm · E June 26, 2024 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected July 22, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E April 23, 2024
Assure that each resident’s assessment is updated at least once every 3 months.
Corrected June 7, 2024 · Resident Assessment and Care Planning
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Potential for harm · D April 23, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected June 7, 2024 · Resident Assessment and Care Planning
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Potential for harm · F April 23, 2024
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Corrected June 7, 2024 · Administration
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Potential for harm · E May 24, 2023
Honor the resident's right to organize and participate in resident/family groups in the facility.
Corrected July 8, 2023 · Resident Rights
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Potential for harm · D May 24, 2023
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected July 8, 2023 · Nutrition and Dietary
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Potential for harm · D May 24, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected July 8, 2023 · Nutrition and Dietary
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| June 5, 2025 | Fine | $101,800 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 195604 · certified since September 24, 2004. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.