Collierville Nursing and Rehabilitation, LLC
490 West Poplar Avenue · Collierville, TN · 38017 · 9018548506
114 certified beds For profit - Limited Liability company Chain: Simcha Hyman & Naftali Zanziper
- No federal fines or payment denials in CMS’s 3-year window.
The composite number cleared 72 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
Red flags
RN staffing in the bottom 10% nationally
0.28 registered-nurse hours per resident per day, vs a 0.58 national median and 0.75 benchmark.
No standard inspection in over 2 years
The inspection record here is older than usual — conditions may have changed since.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 2 of 5 Staffing: 1 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 3.30 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.28 | 0.55–0.75 |
| Weekend hours / resident-day | 2.99 | ≈ weekday level |
| Nursing turnover / year | 56% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (27 in the current record)
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Potential for harm · D February 13, 2026 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected February 16, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D November 18, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected November 21, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D February 25, 2022
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected April 1, 2022 · Resident Rights
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Potential for harm · E February 25, 2022
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected April 1, 2022 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D February 25, 2022
Ensure each resident receives an accurate assessment.
Corrected April 1, 2022 · Resident Assessment and Care Planning
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Potential for harm · D February 25, 2022
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected April 1, 2022 · Quality of Life and Care
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Potential for harm · D February 25, 2022
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected April 1, 2022 · Quality of Life and Care
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Potential for harm · D February 25, 2022
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected April 1, 2022 · Quality of Life and Care
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Potential for harm · D February 25, 2022
Provide or obtain dental services for each resident.
Corrected April 1, 2022 · Quality of Life and Care
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Potential for harm · F February 25, 2022
Provide and implement an infection prevention and control program.
Corrected April 1, 2022 · Infection Control
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Potential for harm · D December 11, 2019
Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Corrected January 4, 2020 · Resident Rights
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Potential for harm · D December 11, 2019
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected January 4, 2020 · Resident Rights
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Potential for harm · D December 11, 2019
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected January 4, 2020 · Resident Rights
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Potential for harm · E December 11, 2019
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected January 4, 2020 · Resident Assessment and Care Planning
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Potential for harm · D December 11, 2019
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected January 4, 2020 · Quality of Life and Care
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Potential for harm · D December 11, 2019
Provide activities to meet all resident's needs.
Corrected January 4, 2020 · Quality of Life and Care
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Potential for harm · D December 11, 2019
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected January 4, 2020 · Quality of Life and Care
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Potential for harm · D December 11, 2019
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected January 4, 2020 · Quality of Life and Care
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Potential for harm · D December 11, 2019
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected January 4, 2020 · Pharmacy Service
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Potential for harm · D December 11, 2019
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected January 4, 2020 · Pharmacy Service
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Potential for harm · E December 11, 2019
Ensure medication error rates are not 5 percent or greater.
Corrected January 4, 2020 · Pharmacy Service
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Potential for harm · E December 11, 2019
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected January 4, 2020 · Pharmacy Service
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Potential for harm · E December 11, 2019
Provide and implement an infection prevention and control program.
Corrected January 4, 2020 · Infection Control
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Potential for harm · D February 6, 2019
Provide care by qualified persons according to each resident's written plan of care.
Corrected March 15, 2019 · Resident Assessment and Care Planning
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Potential for harm · D February 6, 2019
Provide enough food/fluids to maintain a resident's health.
Corrected March 15, 2019 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 445495 · certified since July 7, 2009. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.