Clover Health Care
440 Minot Ave · Auburn, ME · 04210 · 2077843573
109 certified beds For profit - Limited Liability company Part of a CCRC
Why this verdict
- Inspectors found immediate jeopardy — danger of serious harm or death — in the most recent cycle (2 citations).
- Inspection record is far worse than the national median (deficiency count and severity).
- Federal penalties on record: $15,317 in fines in the last 24 months.
- Inspection results are getting worse cycle over cycle, not better.
Red flags
Special Focus Facility candidate
CMS lists this facility as a candidate for its Special Focus program for persistently poor inspection performance.
2 immediate-jeopardy citations in the most recent inspection cycle
Immediate jeopardy is the most serious finding an inspector can make: a situation likely to cause serious injury, harm, or death.
Medicare/Medicaid payments were denied
CMS refused payment for new admissions for a period — one of its strongest enforcement tools.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 4 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.87 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.78 | 0.55–0.75 |
| Weekend hours / resident-day | 3.62 | ≈ weekday level |
| Nursing turnover / year | 55% | median 45% |
| Fines (3-yr window) | 1 · $15,317 |
Inspection citations (54 in the current record)
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Potential for harm · D February 17, 2026 · found via complaint
Provide and implement an infection prevention and control program.
Corrected February 24, 2026 · Infection Control
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Potential for harm · E November 24, 2025 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected January 17, 2026 · Resident Rights
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Potential for harm · E November 24, 2025 · found via complaint
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Corrected January 17, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D November 24, 2025 · found via complaint
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected January 17, 2026 · Pharmacy Service
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Immediate jeopardy · J August 13, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected September 2, 2025 · Quality of Life and Care
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Potential for harm · D August 13, 2025 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected September 2, 2025 · Resident Assessment and Care Planning
-
Potential for harm · E August 13, 2025 · found via complaint
Provide behavior health training consistent with the requirements and as determined by a facility assessment.
Corrected September 2, 2025 · Administration
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Immediate jeopardy · K May 9, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected June 11, 2025 · Quality of Life and Care
-
Potential for harm · D May 9, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected June 11, 2025 · Resident Rights
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Potential for harm · E May 9, 2025
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected June 11, 2025 · Resident Rights
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Potential for harm · E May 9, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected June 11, 2025 · Resident Rights
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Potential for harm · D May 9, 2025
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected June 11, 2025 · Resident Assessment and Care Planning
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Potential for harm · D May 9, 2025
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected June 11, 2025 · Resident Assessment and Care Planning
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Potential for harm · D May 9, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected June 11, 2025 · Resident Assessment and Care Planning
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Potential for harm · E May 9, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected June 11, 2025 · Resident Assessment and Care Planning
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Potential for harm · D May 9, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Corrected June 11, 2025 · Quality of Life and Care
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Potential for harm · D May 9, 2025
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected June 11, 2025 · Quality of Life and Care
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Potential for harm · E May 9, 2025
Observe each nurse aide's job performance and give regular training.
Corrected June 11, 2025 · Nursing and Physician Services
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Potential for harm · E May 9, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected July 21, 2025 · Nutrition and Dietary
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Potential for harm · D May 9, 2025
Dispose of garbage and refuse properly.
Corrected June 11, 2025 · Nutrition and Dietary
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Potential for harm · E May 9, 2025
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected July 21, 2025 · Administration
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Potential for harm · D May 9, 2025
Provide and implement an infection prevention and control program.
Corrected June 11, 2025 · Infection Control
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Potential for harm · E May 9, 2025
Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
Corrected June 11, 2025 · Administration
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Potential for harm · E May 9, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected July 21, 2025 · Quality of Life and Care
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Potential for harm · D May 9, 2025 · found via complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected June 11, 2025 · Pharmacy Service
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| May 9, 2025 | Fine | $15,317 |
| May 9, 2025 | Payment Denial | 82 days |
| March 26, 2024 | Payment Denial | 7 days |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 205063 · certified since July 20, 1990. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.