Clove Lakes Health Care and Rehab Center, Inc
25 Fanning Street · Staten Island, NY · 10314 · 7182897900
576 certified beds For profit - Corporation Chain: Infinite Care
Why this verdict
- Carries CMS’s abuse warning icon.
- Inspectors found immediate jeopardy — danger of serious harm or death — in the most recent cycle (2 citations).
- Inspection record is far worse than the national median (deficiency count and severity).
- Inspection results are getting worse cycle over cycle, not better.
- No federal fines or payment denials in CMS’s 3-year window.
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Red flags
Special Focus Facility candidate
CMS lists this facility as a candidate for its Special Focus program for persistently poor inspection performance.
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
2 immediate-jeopardy citations in the most recent inspection cycle
Immediate jeopardy is the most serious finding an inspector can make: a situation likely to cause serious injury, harm, or death.
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
2 actual-harm citations in the most recent cycle
Inspectors found deficiencies that caused real harm to residents, beyond potential-harm paperwork findings.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 1 of 5 Staffing: 3 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.52 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.90 | 0.55–0.75 |
| Weekend hours / resident-day | 3.19 | ≈ weekday level |
| Nursing turnover / year | 27% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (35 in the current record)
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Immediate jeopardy · J April 27, 2026 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Deficient, Provider has no plan of correction · Freedom from Abuse, Neglect, and Exploitation
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Immediate jeopardy · K April 27, 2026 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Deficient, Provider has no plan of correction · Quality of Life and Care
-
Actual harm · G April 27, 2026 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Deficient, Provider has no plan of correction · Resident Assessment and Care Planning
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Actual harm · G April 27, 2026 · found via complaint
Ensure that residents are free from significant medication errors.
Deficient, Provider has no plan of correction · Pharmacy Service
-
Potential for harm · D April 27, 2026 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Deficient, Provider has no plan of correction · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D April 27, 2026 · found via complaint
Respond appropriately to all alleged violations.
Deficient, Provider has no plan of correction · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E April 27, 2026 · found via complaint
Ensure each resident receives an accurate assessment.
Deficient, Provider has no plan of correction · Resident Assessment and Care Planning
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Potential for harm · F April 27, 2026 · found via complaint
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Deficient, Provider has no plan of correction · Administration
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Potential for harm · D April 27, 2026 · found via complaint
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Deficient, Provider has no plan of correction · Administration
-
Potential for harm · D November 18, 2025 · found via complaint
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Corrected January 9, 2026 · Nutrition and Dietary
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Potential for harm · D February 13, 2025 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected April 5, 2025 · Resident Assessment and Care Planning
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Potential for harm · D October 25, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected December 20, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D October 25, 2024 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected December 20, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D October 16, 2024
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected December 8, 2024 · Resident Rights
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Potential for harm · D October 16, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected December 8, 2024 · Resident Assessment and Care Planning
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Potential for harm · D October 16, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected December 8, 2024 · Resident Assessment and Care Planning
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Potential for harm · D October 16, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected December 8, 2024 · Pharmacy Service
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Potential for harm · D October 16, 2024 · found via complaint
Ensure each resident receives an accurate assessment.
Corrected December 8, 2024 · Resident Assessment and Care Planning
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Potential for harm · D October 16, 2024 · found via complaint
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected December 8, 2024 · Resident Assessment and Care Planning
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Potential for harm · D October 16, 2024 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected December 8, 2024 · Resident Assessment and Care Planning
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Potential for harm · D October 16, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected December 8, 2024 · Quality of Life and Care
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Potential for harm · D October 16, 2024 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected December 8, 2024 · Pharmacy Service
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Potential for harm · D November 10, 2022
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected January 9, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D November 10, 2022
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected January 9, 2023 · Resident Assessment and Care Planning
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Potential for harm · D November 10, 2022
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected January 9, 2023 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 335239 · certified since June 25, 1969. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.