Civita Care Northbridge
2875 Main Street · Bridgeport, CT · 06606 · 2033360232
145 certified beds For profit - Corporation Chain: Athena Healthcare Systems
Why this verdict
- Carries CMS’s abuse warning icon.
- Inspectors found immediate jeopardy — danger of serious harm or death — in the most recent cycle (1 citation).
- Inspection record is far worse than the national median (deficiency count and severity).
- Federal penalties on record: $40,480 in fines in the last 24 months.
Red flags
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
1 immediate-jeopardy citation in the most recent inspection cycle
Immediate jeopardy is the most serious finding an inspector can make: a situation likely to cause serious injury, harm, or death.
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
Medicare/Medicaid payments were denied
CMS refused payment for new admissions for a period — one of its strongest enforcement tools.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 3 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.53 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.41 | 0.55–0.75 |
| Weekend hours / resident-day | 3.19 | ≈ weekday level |
| Nursing turnover / year | 35% | median 45% |
| Fines (3-yr window) | 2 · $57,281 |
Inspection citations (38 in the current record)
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Actual harm · G December 2, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected January 2, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D December 2, 2025 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected January 2, 2026 · Resident Rights
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Potential for harm · D November 18, 2025 · found via complaint
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected December 12, 2025 · Resident Rights
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Potential for harm · D November 18, 2025 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected December 12, 2025 · Resident Assessment and Care Planning
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Potential for harm · D November 18, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected December 12, 2025 · Quality of Life and Care
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Potential for harm · D May 5, 2025 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected June 13, 2025 · Resident Assessment and Care Planning
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Potential for harm · D December 19, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected February 15, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D November 14, 2024 · found via complaint
Respond appropriately to all alleged violations.
Corrected November 29, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D November 6, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected November 29, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D November 6, 2024 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected November 29, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Immediate jeopardy · J June 26, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected July 27, 2024 · Quality of Life and Care
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Potential for harm · D June 26, 2024
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected July 27, 2024 · Resident Rights
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Potential for harm · D June 26, 2024
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected July 27, 2024 · Resident Rights
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Potential for harm · D June 26, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected July 27, 2024 · Quality of Life and Care
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Potential for harm · D June 26, 2024
Provide enough food/fluids to maintain a resident's health.
Corrected July 27, 2024 · Quality of Life and Care
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Potential for harm · D June 26, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Corrected July 27, 2024 · Quality of Life and Care
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Potential for harm · D June 26, 2024
Provide safe, appropriate pain management for a resident who requires such services.
Corrected July 27, 2024 · Quality of Life and Care
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Potential for harm · F June 26, 2024
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected July 27, 2024 · Nursing and Physician Services
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Potential for harm · D June 26, 2024
Provide or obtain dental services for each resident.
Corrected July 27, 2024 · Quality of Life and Care
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Potential for harm · F June 26, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected July 27, 2024 · Nutrition and Dietary
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Potential for harm · D June 26, 2024
Provide and implement an infection prevention and control program.
Corrected July 27, 2024 · Infection Control
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Potential for harm · F June 26, 2024
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Corrected July 27, 2024 · Nursing and Physician Services
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Potential for harm · D June 26, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected July 27, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D June 26, 2024 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected July 27, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D June 26, 2024 · found via complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected July 27, 2024 · Resident Assessment and Care Planning
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| November 18, 2025 | Fine | $40,480 |
| June 26, 2024 | Fine | $16,801 |
| June 26, 2024 | Payment Denial | 64 days |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 075413 · certified since November 15, 1996. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.