Civita Care Center at Salmon Brook
72 Salmon Brook Drive · Glastonbury, CT · 06033 · 8606539888
130 certified beds For profit - Limited Liability company
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
1 immediate-jeopardy citation in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
Cited under the freedom-from-abuse rule
Cited 2 times under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 3 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.69 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.70 | 0.55–0.75 |
| Weekend hours / resident-day | 3.19 | ≈ weekday level |
| Nursing turnover / year | 29% | median 45% |
| Fines (3-yr window) | 2 · $24,164 |
Inspection citations (80 in the current record)
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Potential for harm · D November 26, 2025 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected January 7, 2026 · Resident Rights
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Potential for harm · D November 26, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected January 7, 2026 · Quality of Life and Care
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Potential for harm · F November 26, 2025 · found via complaint
Keep all essential equipment working safely.
Corrected January 7, 2026 · Environmental
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Potential for harm · D June 25, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected August 5, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D June 25, 2025
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected August 5, 2025 · Resident Rights
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Potential for harm · D June 25, 2025
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected August 5, 2025 · Resident Assessment and Care Planning
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Potential for harm · D June 25, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected August 5, 2025 · Resident Assessment and Care Planning
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Potential for harm · D June 25, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected August 5, 2025 · Resident Assessment and Care Planning
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Potential for harm · D June 25, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected August 5, 2025 · Quality of Life and Care
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Potential for harm · D June 25, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected August 5, 2025 · Quality of Life and Care
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Potential for harm · D June 25, 2025
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected August 5, 2025 · Nursing and Physician Services
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Potential for harm · D June 25, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected August 5, 2025 · Pharmacy Service
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Potential for harm · E June 25, 2025
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected August 5, 2025 · Nutrition and Dietary
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Potential for harm · D June 25, 2025
Provide and implement an infection prevention and control program.
Corrected August 5, 2025 · Infection Control
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Potential for harm · D June 25, 2025 · found via complaint
Not hire anyone with a finding of abuse, neglect, exploitation, or theft.
Corrected August 5, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E May 29, 2025 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected July 27, 2025 · Resident Rights
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Potential for harm · D May 29, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected July 27, 2025 · Quality of Life and Care
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Potential for harm · D May 29, 2025 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected July 27, 2025 · Quality of Life and Care
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Potential for harm · D May 29, 2025 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected July 27, 2025 · Resident Assessment and Care Planning
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Potential for harm · F May 29, 2025 · found via complaint
Keep all essential equipment working safely.
Corrected July 27, 2025 · Environmental
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Potential for harm · D April 23, 2025 · found via complaint
Provide appropriate foot care.
Corrected May 9, 2025 · Quality of Life and Care
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Immediate jeopardy · J February 27, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected February 27, 2025 · Quality of Life and Care
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Potential for harm · D February 27, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected February 27, 2025 · Quality of Life and Care
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Potential for harm · D February 27, 2025 · found via complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected February 27, 2025 · Pharmacy Service
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Potential for harm · D February 27, 2025 · found via complaint
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Corrected February 27, 2025 · Administration
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| February 4, 2025 | Fine | $15,340 |
| November 7, 2023 | Fine | $8,824 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 075060 · certified since January 1, 1967. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.