Civita Care Bayview
301 Rope Ferry Rd · Waterford, CT · 06385 · 8604441175
127 certified beds For profit - Limited Liability company Chain: Athena Healthcare Systems
Why this verdict
- Inspectors found immediate jeopardy — danger of serious harm or death — in the most recent cycle (1 citation).
- Inspection record is far worse than the national median (deficiency count and severity).
- Inspection results are getting worse cycle over cycle, not better.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
1 immediate-jeopardy citation in the most recent inspection cycle
Immediate jeopardy is the most serious finding an inspector can make: a situation likely to cause serious injury, harm, or death.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 4 of 5 Quality measures: 2 of 5
| Total nurse hours / resident-day | 3.45 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.52 | 0.55–0.75 |
| Weekend hours / resident-day | 2.99 | ≈ weekday level |
| Nursing turnover / year | 25% | median 45% |
| Fines (3-yr window) | 2 · $35,660 |
Inspection citations (36 in the current record)
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Immediate jeopardy · J March 4, 2026 · found via complaint
Ensure that residents are free from significant medication errors.
Past Non-Compliance · Pharmacy Service
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Actual harm · G January 13, 2026 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected March 3, 2026 · Quality of Life and Care
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Potential for harm · D January 13, 2026 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected March 3, 2026 · Resident Assessment and Care Planning
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Potential for harm · D December 4, 2025 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected January 14, 2026 · Resident Assessment and Care Planning
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Potential for harm · E December 4, 2025 · found via complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected January 14, 2026 · Pharmacy Service
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Potential for harm · E December 3, 2025
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected January 13, 2026 · Resident Rights
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Potential for harm · E December 3, 2025
Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).
Corrected January 13, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D December 3, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected January 13, 2026 · Quality of Life and Care
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Potential for harm · D December 3, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Corrected January 13, 2026 · Quality of Life and Care
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Potential for harm · E December 3, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected January 13, 2026 · Pharmacy Service
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Potential for harm · F December 3, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected January 13, 2026 · Nutrition and Dietary
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Potential for harm · F December 3, 2025
Provide and implement an infection prevention and control program.
Corrected January 13, 2026 · Infection Control
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Potential for harm · D December 3, 2025
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected January 13, 2026 · Infection Control
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Potential for harm · E December 3, 2025
Make sure that a working call system is available in each resident's bathroom and bathing area.
Corrected January 13, 2026 · Environmental
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No harm found · B December 3, 2025
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected January 13, 2026 · Resident Rights
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No harm found · B December 3, 2025
Ensure each resident receives an accurate assessment.
Corrected January 13, 2026 · Resident Assessment and Care Planning
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No harm found · C December 3, 2025
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Corrected January 13, 2026 · Administration
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Potential for harm · D August 11, 2025 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected September 26, 2025 · Resident Assessment and Care Planning
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Potential for harm · D July 11, 2024 · found via complaint
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Corrected August 22, 2024 · Resident Rights
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Potential for harm · D July 11, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected August 22, 2024 · Quality of Life and Care
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Potential for harm · D July 11, 2024 · found via complaint
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected August 22, 2024 · Quality of Life and Care
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No harm found · C July 11, 2024 · found via complaint
Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
Corrected August 22, 2024 · Administration
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Potential for harm · D January 30, 2024
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected March 12, 2024 · Resident Rights
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Potential for harm · E January 30, 2024
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected March 12, 2024 · Resident Rights
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Potential for harm · D January 30, 2024
Assist a resident in gaining access to vision and hearing services.
Corrected March 12, 2024 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| December 4, 2025 | Fine | $12,735 |
| December 4, 2025 | Fine | $22,925 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 075324 · certified since July 29, 1989. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.