Citadel of Sterling,the
105 East 23rd Street · Sterling, IL · 61081 · 8156264264
121 certified beds For profit - Corporation Chain: Citadel Healthcare
Red flags
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 3 of 5 Staffing: 2 of 5 Quality measures: 2 of 5
| Total nurse hours / resident-day | 3.27 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.61 | 0.55–0.75 |
| Weekend hours / resident-day | 3.07 | ≈ weekday level |
| Nursing turnover / year | 30% | median 45% |
| Fines (3-yr window) | 1 · $11,213 |
Inspection citations (25 in the current record)
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Potential for harm · D May 22, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected June 2, 2025 · Resident Rights
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Potential for harm · D May 22, 2025
Keep residents' personal and medical records private and confidential.
Corrected June 2, 2025 · Resident Rights
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Potential for harm · D May 22, 2025
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected June 2, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D May 22, 2025
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected June 2, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D May 22, 2025
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Corrected June 2, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D May 22, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected June 2, 2025 · Quality of Life and Care
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Potential for harm · D May 22, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected June 2, 2025 · Quality of Life and Care
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Potential for harm · D May 22, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected June 2, 2025 · Quality of Life and Care
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Potential for harm · D May 22, 2025
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected June 2, 2025 · Quality of Life and Care
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Potential for harm · D May 22, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Corrected June 2, 2025 · Quality of Life and Care
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Potential for harm · F May 22, 2025
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected June 2, 2025 · Nutrition and Dietary
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Potential for harm · F May 22, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected June 2, 2025 · Nutrition and Dietary
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Potential for harm · D November 13, 2024 · found via complaint
Provide or get specialized rehabilitative services as required for a resident.
Corrected November 19, 2024 · Quality of Life and Care
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Actual harm · G June 12, 2024
Provide enough food/fluids to maintain a resident's health.
Corrected June 25, 2024 · Quality of Life and Care
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Potential for harm · E June 12, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected June 25, 2024 · Resident Rights
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Potential for harm · D June 12, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected June 25, 2024 · Quality of Life and Care
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Potential for harm · D June 12, 2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected June 25, 2024 · Quality of Life and Care
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Actual harm · G January 25, 2024 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected February 6, 2024 · Quality of Life and Care
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Potential for harm · D November 3, 2023 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected November 16, 2023 · Pharmacy Service
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Potential for harm · D May 3, 2023
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected May 16, 2023 · Resident Rights
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Potential for harm · D May 3, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected May 16, 2023 · Quality of Life and Care
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Potential for harm · D May 3, 2023
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected May 16, 2023 · Quality of Life and Care
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Potential for harm · D May 3, 2023
Provide safe, appropriate pain management for a resident who requires such services.
Corrected May 16, 2023 · Quality of Life and Care
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Potential for harm · F May 3, 2023
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected May 16, 2023 · Nutrition and Dietary
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Potential for harm · F May 3, 2023
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected May 16, 2023 · Nutrition and Dietary
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| June 12, 2024 | Fine | $11,213 |
Better-scoring options nearby
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 145278 · certified since September 1, 1974. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.