Citadel of Bourbonnais,the

20 Briarcliff Lane · Bourbonnais, IL · 60914 · 8159372022

107 certified beds For profit - Corporation Chain: Citadel Healthcare

Why this verdict

  • Inspection results are getting worse cycle over cycle, not better.
  • No federal fines or payment denials in CMS’s 3-year window.

The composite number cleared 71 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.

Red flags

No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.

Score breakdown

Inspection record 30% of score 54
Serious harm & abuse 20% 88
Staffing 20% 69
Federal penalties 15% 100
Trend 10% 34
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 4 of 5 Inspections: 4 of 5 Staffing: 2 of 5 Quality measures: 2 of 5

Total nurse hours / resident-day3.423.48 min · 4.1 strong
RN hours / resident-day0.790.55–0.75
Weekend hours / resident-day3.03≈ weekday level
Nursing turnover / year47%median 45%
Fines (3-yr window)none

Inspection citations (21 in the current record)

  • Actual harm · G October 7, 2025 · found via complaint

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected October 20, 2025 · Quality of Life and Care

  • Potential for harm · D September 27, 2024

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Corrected October 4, 2024 · Resident Rights

  • Potential for harm · E September 27, 2024

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Corrected October 4, 2024 · Quality of Life and Care

  • Potential for harm · D September 27, 2024

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected October 4, 2024 · Quality of Life and Care

  • Potential for harm · D September 27, 2024

    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Corrected October 4, 2024 · Quality of Life and Care

  • Potential for harm · D September 27, 2024

    Provide enough food/fluids to maintain a resident's health.

    Corrected October 7, 2024 · Quality of Life and Care

  • Potential for harm · F September 27, 2024

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected October 7, 2024 · Nutrition and Dietary

  • Potential for harm · D September 27, 2024

    Provide and implement an infection prevention and control program.

    Corrected October 4, 2024 · Infection Control

  • No harm found · C September 27, 2024

    Post nurse staffing information every day.

    Corrected October 4, 2024 · Nursing and Physician Services

  • Actual harm · G December 29, 2023 · found via complaint

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected January 15, 2024 · Quality of Life and Care

  • Potential for harm · D November 3, 2023

    Allow residents to self-administer drugs if determined clinically appropriate.

    Corrected November 9, 2023 · Resident Rights

  • Potential for harm · D November 3, 2023

    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Corrected November 9, 2023 · Quality of Life and Care

  • Potential for harm · D November 3, 2023

    Have a policy regarding use and storage of foods brought to residents by family and other visitors.

    Corrected November 9, 2023 · Nutrition and Dietary

  • Potential for harm · E December 22, 2022

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Corrected January 6, 2023 · Quality of Life and Care

  • Potential for harm · D December 22, 2022

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected January 6, 2023 · Quality of Life and Care

  • Potential for harm · D December 22, 2022

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Corrected January 6, 2023 · Quality of Life and Care

  • Potential for harm · D December 22, 2022

    Provide enough food/fluids to maintain a resident's health.

    Corrected January 6, 2023 · Quality of Life and Care

  • Potential for harm · D December 22, 2022

    Ensure medication error rates are not 5 percent or greater.

    Corrected January 6, 2023 · Pharmacy Service

  • Potential for harm · E December 22, 2022

    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Corrected January 6, 2023 · Nutrition and Dietary

  • Potential for harm · F December 22, 2022

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected January 6, 2023 · Nutrition and Dietary

  • Potential for harm · E December 22, 2022

    Provide and implement an infection prevention and control program.

    Corrected January 6, 2023 · Infection Control

Family & resident reviews — a separate signal, never mixed into the score

No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.

Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.

Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 145536 · certified since January 29, 1986. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.