Christopher House of Worcester

10 Mary Scano Drive · Worcester, MA · 01605 · 5087543800

156 certified beds Non profit - Corporation

  • Staffing hours comfortably above national benchmarks.
  • Inspection results have improved across recent cycles.

The complete Safety Report — $19

Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.

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Red flags

No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.

Score breakdown

Inspection record 30% of score 63
Serious harm & abuse 20% 88
Staffing 20% 82
Federal penalties 15% 77
Trend 10% 79
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 3 of 5 Inspections: 3 of 5 Staffing: 4 of 5 Quality measures: 2 of 5

Total nurse hours / resident-day4.243.48 min · 4.1 strong
RN hours / resident-day0.690.55–0.75
Weekend hours / resident-day3.77≈ weekday level
Nursing turnover / year33%median 45%
Fines (3-yr window)1 · $8,512

Inspection citations (22 in the current record)

  • Potential for harm · D August 29, 2025

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Corrected October 10, 2025 · Resident Rights

  • Potential for harm · D August 29, 2025

    Ensure each resident receives an accurate assessment.

    Corrected October 10, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D August 29, 2025

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Corrected October 10, 2025 · Quality of Life and Care

  • Potential for harm · D August 29, 2025

    Provide care or services that was trauma informed and/or culturally competent.

    Corrected October 13, 2025 · Quality of Life and Care

  • Potential for harm · D August 29, 2025

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected October 10, 2025 · Pharmacy Service

  • Potential for harm · D August 29, 2025

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Corrected October 10, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D August 29, 2025

    Provide and implement an infection prevention and control program.

    Corrected October 10, 2025 · Infection Control

  • Potential for harm · D June 14, 2024

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Corrected July 25, 2024 · Quality of Life and Care

  • Potential for harm · D June 14, 2024

    Provide and implement an infection prevention and control program.

    Corrected July 25, 2024 · Infection Control

  • Potential for harm · E June 14, 2024

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Corrected July 25, 2024 · Infection Control

  • Actual harm · G March 28, 2024 · found via complaint

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected May 8, 2024 · Resident Assessment and Care Planning

  • Actual harm · G March 28, 2024 · found via complaint

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected May 8, 2024 · Quality of Life and Care

  • Potential for harm · D March 28, 2024 · found via complaint

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected May 8, 2024 · Quality of Life and Care

  • Potential for harm · D February 17, 2023

    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Corrected April 3, 2023 · Resident Assessment and Care Planning

  • Potential for harm · D February 17, 2023

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected April 3, 2023 · Resident Assessment and Care Planning

  • Potential for harm · D February 17, 2023

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Corrected April 3, 2023 · Quality of Life and Care

  • Potential for harm · D February 17, 2023

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected April 3, 2023 · Quality of Life and Care

  • Potential for harm · D February 17, 2023

    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    Corrected April 3, 2023 · Quality of Life and Care

  • Potential for harm · E February 17, 2023

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Corrected April 3, 2023 · Resident Assessment and Care Planning

  • Potential for harm · F February 17, 2023

    Provide and implement an infection prevention and control program.

    Corrected April 3, 2023 · Infection Control

  • Potential for harm · E February 17, 2023

    Perform COVID19 testing on residents and staff.

    Corrected April 3, 2023 · Infection Control

  • Potential for harm · F February 17, 2023

    Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.

    Corrected April 3, 2023 · Environmental

Federal penalties

DateTypeAmount / length
March 28, 2024Fine$8,512

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 225385 · certified since July 1, 1990. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.