Chicopee Rehabilitation and Nursing
44 New Lombard Road · Chicopee, MA · 01020 · 4135927738
68 certified beds For profit - Limited Liability company
- Inspection results have improved across recent cycles.
Red flags
RN staffing in the bottom 10% nationally
0.30 registered-nurse hours per resident per day, vs a 0.58 national median and 0.75 benchmark.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 3 of 5 Staffing: 1 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.43 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.30 | 0.55–0.75 |
| Weekend hours / resident-day | 3.17 | ≈ weekday level |
| Nursing turnover / year | 39% | median 45% |
| Fines (3-yr window) | 1 · $7,901 |
Inspection citations (27 in the current record)
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Potential for harm · D February 18, 2025
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected March 12, 2025 · Resident Rights
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Potential for harm · D February 18, 2025
Assess the resident when there is a significant change in condition
Corrected March 12, 2025 · Resident Assessment and Care Planning
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Potential for harm · D February 18, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected March 12, 2025 · Resident Assessment and Care Planning
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Potential for harm · D February 18, 2025
Provide enough food/fluids to maintain a resident's health.
Corrected March 12, 2025 · Quality of Life and Care
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Potential for harm · D February 18, 2025
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected March 12, 2025 · Pharmacy Service
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Potential for harm · D February 18, 2025
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Corrected March 12, 2025 · Administration
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Potential for harm · D February 18, 2025
Provide and implement an infection prevention and control program.
Corrected March 12, 2025 · Infection Control
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Potential for harm · D February 18, 2025
Keep all essential equipment working safely.
Corrected March 12, 2025 · Environmental
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No harm found · B February 18, 2025
Ensure each resident receives an accurate assessment.
Corrected March 12, 2025 · Resident Assessment and Care Planning
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Potential for harm · D February 28, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected March 13, 2024 · Resident Assessment and Care Planning
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Potential for harm · E February 28, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected March 13, 2024 · Quality of Life and Care
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Potential for harm · D February 28, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected March 13, 2024 · Quality of Life and Care
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Potential for harm · D February 28, 2024
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected March 13, 2024 · Quality of Life and Care
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Potential for harm · D February 28, 2024
Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
Corrected March 13, 2024 · Nursing and Physician Services
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Potential for harm · D February 28, 2024
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Corrected March 13, 2024 · Quality of Life and Care
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Potential for harm · E February 28, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected March 13, 2024 · Pharmacy Service
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Potential for harm · F February 28, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected March 13, 2024 · Nutrition and Dietary
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No harm found · C February 28, 2024
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected March 13, 2024 · Resident Rights
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No harm found · B February 28, 2024
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected March 13, 2024 · Resident Rights
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Actual harm · G September 28, 2023 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected September 29, 2023 · Resident Assessment and Care Planning
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Actual harm · G September 28, 2023 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected September 29, 2023 · Quality of Life and Care
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Potential for harm · D September 14, 2022
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected October 24, 2022 · Resident Rights
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Potential for harm · D September 14, 2022
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected October 24, 2022 · Resident Rights
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Potential for harm · D September 14, 2022
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected October 24, 2022 · Resident Assessment and Care Planning
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Potential for harm · D September 14, 2022
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected October 24, 2022 · Resident Assessment and Care Planning
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| September 28, 2023 | Fine | $7,901 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 225539 · certified since August 26, 1991. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.