Chelsea Place Care Center LLC
25 Lorraine St · Hartford, CT · 06105 · 8602338241
234 certified beds For profit - Limited Liability company Chain: Icare Health Network
Why this verdict
- Carries CMS’s abuse warning icon.
- Inspectors found immediate jeopardy — danger of serious harm or death — in the most recent cycle (1 citation).
- Inspection record is far worse than the national median (deficiency count and severity).
- Inspection results are getting worse cycle over cycle, not better.
- No federal fines or payment denials in CMS’s 3-year window.
Red flags
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
1 immediate-jeopardy citation in the most recent inspection cycle
Immediate jeopardy is the most serious finding an inspector can make: a situation likely to cause serious injury, harm, or death.
Cited under the freedom-from-abuse rule
Cited 3 times under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
Total nurse staffing below 3.0 hours per resident-day
2.85 reported hours vs the 3.48 minimum CMS's own staffing study recommends.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 3 of 5 Quality measures: 1 of 5
| Total nurse hours / resident-day | 2.85 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.34 | 0.55–0.75 |
| Weekend hours / resident-day | 2.59 | ≈ weekday level |
| Nursing turnover / year | 25% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (62 in the current record)
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Immediate jeopardy · K January 5, 2026 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected December 20, 2025 · Quality of Life and Care
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Potential for harm · D January 5, 2026 · found via complaint
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Corrected January 6, 2026 · Resident Rights
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Potential for harm · D January 5, 2026 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected January 6, 2026 · Resident Rights
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Potential for harm · D January 5, 2026 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected December 20, 2025 · Resident Assessment and Care Planning
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Potential for harm · E January 5, 2026 · found via complaint
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Corrected January 6, 2026 · Nursing and Physician Services
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Potential for harm · D January 5, 2026 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected January 6, 2026 · Resident Assessment and Care Planning
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Potential for harm · D November 21, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected December 21, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E June 5, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected July 23, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D May 27, 2025 · found via complaint
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Corrected July 8, 2025 · Nutrition and Dietary
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Potential for harm · D March 17, 2025 · found via complaint
Provide safe, appropriate pain management for a resident who requires such services.
Corrected April 25, 2025 · Quality of Life and Care
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No harm found · C March 17, 2025 · found via complaint
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected April 25, 2025 · Nutrition and Dietary
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Potential for harm · E November 20, 2024 · found via complaint
Protect each resident from the wrongful use of the resident's belongings or money.
Corrected January 1, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D November 20, 2024 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected January 1, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E November 20, 2024 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected January 1, 2025 · Pharmacy Service
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Potential for harm · D November 20, 2024 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected January 1, 2025 · Resident Assessment and Care Planning
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Potential for harm · D November 8, 2024
Reasonably accommodate the needs and preferences of each resident.
Corrected December 18, 2024 · Resident Rights
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Potential for harm · D November 8, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected December 18, 2024 · Resident Assessment and Care Planning
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Potential for harm · D November 8, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected December 18, 2024 · Resident Assessment and Care Planning
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Potential for harm · D November 8, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Corrected December 18, 2024 · Quality of Life and Care
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Potential for harm · D November 8, 2024
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected December 18, 2024 · Nursing and Physician Services
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Potential for harm · D November 8, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected December 18, 2024 · Nutrition and Dietary
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Potential for harm · D November 8, 2024
Provide and implement an infection prevention and control program.
Corrected December 18, 2024 · Infection Control
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Potential for harm · E November 8, 2024
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected December 18, 2024 · Environmental
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Potential for harm · E November 8, 2024 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected December 18, 2024 · Resident Rights
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Potential for harm · D November 8, 2024 · found via complaint
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected December 18, 2024 · Resident Rights
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 075299 · certified since February 1, 1983. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.