Chatuge Regional Nursing Home
386 Belaire Drive · Hiawassee, GA · 30546 · 7068962231
112 certified beds Non profit - Corporation Hospital-based
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- Inspection results have improved across recent cycles.
Red flags
5 immediate-jeopardy citations in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
4 abuse-related citations at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 3 of 5 Quality measures: 2 of 5
| Total nurse hours / resident-day | 3.18 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.57 | 0.55–0.75 |
| Weekend hours / resident-day | 2.75 | ≈ weekday level |
| Nursing turnover / year | 43% | median 45% |
| Fines (3-yr window) | 1 · $64,214 |
Inspection citations (33 in the current record)
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Potential for harm · D December 4, 2025
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected January 28, 2026 · Resident Rights
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Potential for harm · D December 4, 2025
Reasonably accommodate the needs and preferences of each resident.
Corrected January 28, 2026 · Resident Rights
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Potential for harm · D December 4, 2025
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected January 28, 2026 · Resident Rights
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Potential for harm · D December 4, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected January 28, 2026 · Resident Assessment and Care Planning
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Potential for harm · D December 4, 2025
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected January 28, 2026 · Pharmacy Service
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Potential for harm · D December 4, 2025
Ensure medication error rates are not 5 percent or greater.
Corrected January 28, 2026 · Pharmacy Service
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Immediate jeopardy · J June 8, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected July 24, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Immediate jeopardy · J June 8, 2024 · found via complaint
Protect each resident from the wrongful use of the resident's belongings or money.
Corrected July 24, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Immediate jeopardy · J June 8, 2024 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected July 24, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Immediate jeopardy · J June 8, 2024 · found via complaint
Respond appropriately to all alleged violations.
Corrected July 24, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Immediate jeopardy · L June 8, 2024 · found via complaint
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Corrected July 24, 2024 · Administration
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Potential for harm · D June 8, 2024 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected July 24, 2024 · Resident Rights
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Potential for harm · F June 8, 2024 · found via complaint
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected July 24, 2024 · Resident Rights
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Potential for harm · D June 8, 2024 · found via complaint
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected July 24, 2024 · Resident Rights
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Potential for harm · D June 8, 2024 · found via complaint
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Corrected July 24, 2024 · Resident Assessment and Care Planning
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Potential for harm · D June 8, 2024 · found via complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected July 24, 2024 · Resident Assessment and Care Planning
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Potential for harm · D June 8, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected July 24, 2024 · Quality of Life and Care
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Potential for harm · D June 8, 2024 · found via complaint
Provide safe and appropriate respiratory care for a resident when needed.
Corrected July 24, 2024 · Quality of Life and Care
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Potential for harm · E June 8, 2024 · found via complaint
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Corrected July 24, 2024 · Quality of Life and Care
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Potential for harm · D June 8, 2024 · found via complaint
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected July 24, 2024 · Pharmacy Service
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Potential for harm · D June 8, 2024 · found via complaint
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected July 24, 2024 · Pharmacy Service
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Potential for harm · E June 8, 2024 · found via complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected July 24, 2024 · Pharmacy Service
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Potential for harm · E June 8, 2024 · found via complaint
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Corrected July 24, 2024 · Nutrition and Dietary
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Potential for harm · E June 8, 2024 · found via complaint
Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Corrected July 24, 2024 · Environmental
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No harm found · C June 8, 2024 · found via complaint
Post nurse staffing information every day.
Corrected July 24, 2024 · Nursing and Physician Services
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| June 8, 2024 | Fine | $64,214 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 115701 · certified since October 1, 2005. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.