Chasehealth Rehab and Residential Care
One Terrace Heights · New Berlin, NY · 13411 · 6078477000
80 certified beds Non profit - Corporation
- No federal fines or payment denials in CMS’s 3-year window.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
RN staffing in the bottom 10% nationally
0.29 registered-nurse hours per resident per day, vs a 0.58 national median and 0.75 benchmark.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 3 of 5 Staffing: 1 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.49 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.29 | 0.55–0.75 |
| Weekend hours / resident-day | 3.14 | ≈ weekday level |
| Nursing turnover / year | — | median 45% |
| Fines (3-yr window) | none |
Inspection citations (20 in the current record)
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Potential for harm · D February 13, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected March 7, 2025 · Quality of Life and Care
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Potential for harm · D February 13, 2025
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Corrected March 7, 2025 · Quality of Life and Care
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Potential for harm · D February 13, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected March 7, 2025 · Pharmacy Service
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Potential for harm · E February 13, 2025
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected March 7, 2025 · Nutrition and Dietary
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Potential for harm · E February 13, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected March 7, 2025 · Nutrition and Dietary
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Potential for harm · D February 13, 2025
Make sure that a working call system is available in each resident's bathroom and bathing area.
Corrected March 7, 2025 · Environmental
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Potential for harm · D June 16, 2023
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected August 10, 2023 · Resident Rights
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Potential for harm · D June 16, 2023
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected August 10, 2023 · Resident Rights
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Potential for harm · D June 16, 2023
Reasonably accommodate the needs and preferences of each resident.
Corrected August 10, 2023 · Resident Rights
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Potential for harm · D June 16, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected August 10, 2023 · Quality of Life and Care
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Potential for harm · E June 16, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected August 10, 2023 · Pharmacy Service
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Potential for harm · D June 16, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected August 10, 2023 · Nutrition and Dietary
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Potential for harm · F June 16, 2023
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected August 10, 2023 · Environmental
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Potential for harm · D June 16, 2023 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected August 10, 2023 · Quality of Life and Care
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Potential for harm · D June 16, 2023 · found via complaint
Provide enough food/fluids to maintain a resident's health.
Corrected August 10, 2023 · Quality of Life and Care
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Potential for harm · D May 7, 2021
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected June 30, 2021 · Quality of Life and Care
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Potential for harm · D May 7, 2021
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected June 30, 2021 · Quality of Life and Care
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Potential for harm · D May 7, 2021
Provide safe and appropriate respiratory care for a resident when needed.
Corrected June 30, 2021 · Quality of Life and Care
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Potential for harm · D May 7, 2021
Provide timely, quality laboratory services/tests to meet the needs of residents.
Corrected June 30, 2021 · Administration
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Potential for harm · E May 7, 2021
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected June 30, 2021 · Nutrition and Dietary
Better-scoring options nearby
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 335344 · certified since December 1, 1971. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.