Chapel Manor
1104 Welsh Road · Philadelphia, PA · 19115 · 2156769191
238 certified beds For profit - Corporation Chain: Genesis Healthcare
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- 3 citations involved actual harm to residents.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
1 immediate-jeopardy citation in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
2 actual-harm citations in the most recent cycle
Inspectors found deficiencies that caused real harm to residents, beyond potential-harm paperwork findings.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 2 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 3.29 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.55 | 0.55–0.75 |
| Weekend hours / resident-day | 3.02 | ≈ weekday level |
| Nursing turnover / year | 50% | median 45% |
| Fines (3-yr window) | 1 · $17,192 |
Inspection citations (69 in the current record)
-
Potential for harm · D February 4, 2026 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected March 5, 2026 · Quality of Life and Care
-
Potential for harm · D December 10, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected December 11, 2025 · Quality of Life and Care
-
Potential for harm · D December 3, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected December 9, 2025 · Resident Rights
-
Potential for harm · D December 3, 2025
Respond appropriately to all alleged violations.
Corrected December 9, 2025 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D December 3, 2025
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected December 9, 2025 · Resident Rights
-
Potential for harm · D December 3, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected December 9, 2025 · Resident Assessment and Care Planning
-
Potential for harm · D December 3, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected December 9, 2025 · Quality of Life and Care
-
Potential for harm · D December 3, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected December 9, 2025 · Quality of Life and Care
-
Potential for harm · D December 3, 2025
Provide enough food/fluids to maintain a resident's health.
Corrected December 9, 2025 · Quality of Life and Care
-
Potential for harm · D December 3, 2025
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected December 9, 2025 · Quality of Life and Care
-
Actual harm · G November 3, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected October 17, 2025 · Quality of Life and Care
-
Actual harm · G November 3, 2025 · found via complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected December 9, 2025 · Nursing and Physician Services
-
Potential for harm · D August 5, 2025 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected September 9, 2025 · Resident Assessment and Care Planning
-
Potential for harm · E June 4, 2025 · found via complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected July 15, 2025 · Resident Rights
-
Potential for harm · E June 4, 2025 · found via complaint
Keep all essential equipment working safely.
Corrected July 15, 2025 · Environmental
-
Actual harm · G April 1, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected May 6, 2025 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D March 12, 2025 · found via complaint
Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
Corrected April 15, 2025 · Resident Rights
-
Potential for harm · D March 12, 2025 · found via complaint
Plan the resident's discharge to meet the resident's goals and needs.
Corrected April 15, 2025 · Resident Assessment and Care Planning
-
Potential for harm · D December 18, 2024
Ensure each resident receives an accurate assessment.
Corrected February 10, 2025 · Resident Assessment and Care Planning
-
Potential for harm · D December 18, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected February 10, 2025 · Resident Assessment and Care Planning
-
Potential for harm · D December 18, 2024
Provide enough food/fluids to maintain a resident's health.
Corrected February 10, 2025 · Quality of Life and Care
-
Potential for harm · D December 18, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Corrected February 10, 2025 · Quality of Life and Care
-
Potential for harm · D December 18, 2024
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Corrected February 10, 2025 · Nursing and Physician Services
-
Potential for harm · E December 18, 2024
Observe each nurse aide's job performance and give regular training.
Corrected February 10, 2025 · Nursing and Physician Services
-
Potential for harm · E December 18, 2024
Post nurse staffing information every day.
Corrected February 10, 2025 · Nursing and Physician Services
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| March 12, 2025 | Fine | $17,192 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 395449 · certified since December 1, 1979. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.