Champlain Valley Physicians Hosp Med Ctr S N F

75 Beekman Street · Plattsburgh, NY · 12901 · 5185627760

95 certified beds Non profit - Other Chain: University of Vermont Health Network Hospital-based

Why this verdict

  • Staffing levels are well below research benchmarks for safe care.
  • No federal fines or payment denials in CMS’s 3-year window.
  • Inspection results have improved across recent cycles.

The composite number cleared 75 points, but Recommended is gated: staffing below the Recommended bar. That rule is part of the published method.

Red flags

Cited under the freedom-from-abuse rule

Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.

Score breakdown

Inspection record 30% of score 73
Serious harm & abuse 20% 100
Staffing 20% 20
Federal penalties 15% 100
Trend 10% 91
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 3 of 5 Inspections: 4 of 5 Staffing: 1 of 5 Quality measures: 3 of 5

Total nurse hours / resident-day3.48 min · 4.1 strong
RN hours / resident-day0.55–0.75
Weekend hours / resident-day≈ weekday level
Nursing turnover / yearmedian 45%
Fines (3-yr window)none

Inspection citations (17 in the current record)

  • Potential for harm · D January 17, 2025

    Assist a resident in gaining access to vision and hearing services.

    Corrected March 4, 2025 · Quality of Life and Care

  • Potential for harm · D January 17, 2025

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected February 26, 2025 · Nutrition and Dietary

  • Potential for harm · E January 17, 2025 · found via complaint

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Corrected February 26, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D January 17, 2025 · found via complaint

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Corrected February 26, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D January 17, 2025 · found via complaint

    Respond appropriately to all alleged violations.

    Corrected February 26, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D January 17, 2025 · found via complaint

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected February 26, 2025 · Quality of Life and Care

  • Potential for harm · D July 10, 2024 · found via complaint

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Corrected August 29, 2024 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D October 14, 2022

    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Corrected November 30, 2022 · Resident Rights

  • Potential for harm · D October 14, 2022

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected November 29, 2022 · Resident Assessment and Care Planning

  • Potential for harm · D October 14, 2022

    Provide safe and appropriate respiratory care for a resident when needed.

    Corrected November 22, 2022 · Quality of Life and Care

  • Potential for harm · D October 14, 2022

    Provide safe, appropriate pain management for a resident who requires such services.

    Corrected November 29, 2022 · Quality of Life and Care

  • Potential for harm · E October 14, 2022

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected November 30, 2022 · Nutrition and Dietary

  • Potential for harm · E October 14, 2022

    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    Corrected November 30, 2022 · Administration

  • No harm found · C October 14, 2022

    Have a policy regarding use and storage of foods brought to residents by family and other visitors.

    Corrected November 30, 2022 · Nutrition and Dietary

  • Potential for harm · E December 19, 2019

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected January 30, 2020 · Resident Assessment and Care Planning

  • Potential for harm · D December 19, 2019

    Provide safe, appropriate pain management for a resident who requires such services.

    Corrected January 30, 2020 · Quality of Life and Care

  • Potential for harm · D December 19, 2019

    Provide and implement an infection prevention and control program.

    Corrected January 30, 2020 · Infection Control

Family & resident reviews — a separate signal, never mixed into the score

No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.

Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.

Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 335442 · certified since January 1, 1975. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.