Centralia Manor
1910 East McCord Rte 161 East · Centralia, IL · 62801 · 6185331200
120 certified beds Non profit - Corporation Chain: Unlimited Development, Inc.
Why this verdict
- Carries CMS’s abuse warning icon.
- Inspectors found immediate jeopardy — danger of serious harm or death — in the most recent cycle (1 citation).
- Inspection record is far worse than the national median (deficiency count and severity).
- Federal penalties on record: $231,200 in fines in the last 24 months.
Red flags
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
1 immediate-jeopardy citation in the most recent inspection cycle
Immediate jeopardy is the most serious finding an inspector can make: a situation likely to cause serious injury, harm, or death.
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
5 actual-harm citations in the most recent cycle
Inspectors found deficiencies that caused real harm to residents, beyond potential-harm paperwork findings.
$231,200 in federal fines in the last 24 months
5 fines — CMS fines are reserved for verified, serious non-compliance.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 3 of 5 Quality measures: 2 of 5
| Total nurse hours / resident-day | 4.78 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.47 | 0.55–0.75 |
| Weekend hours / resident-day | 4.01 | ≈ weekday level |
| Nursing turnover / year | 32% | median 45% |
| Fines (3-yr window) | 5 · $231,200 |
Inspection citations (28 in the current record)
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Actual harm · G February 10, 2026 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected February 21, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D February 10, 2026 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected February 21, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D February 10, 2026 · found via complaint
Respond appropriately to all alleged violations.
Corrected February 11, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Actual harm · G September 24, 2025 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected November 4, 2025 · Resident Rights
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Potential for harm · E September 24, 2025 · found via complaint
Make sure that a working call system is available in each resident's bathroom and bathing area.
Corrected November 4, 2025 · Environmental
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Immediate jeopardy · J September 9, 2025 · found via complaint
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Corrected August 26, 2025 · Quality of Life and Care
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Potential for harm · F September 9, 2025 · found via complaint
Develop, implement, and/or maintain an effective training program for all new and existing staff members.
Corrected September 19, 2025 · Administration
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Potential for harm · F September 9, 2025 · found via complaint
Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.
Corrected September 19, 2025 · Administration
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Potential for harm · F September 9, 2025 · found via complaint
Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents.
Corrected September 19, 2025 · Resident Rights
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Potential for harm · F September 9, 2025 · found via complaint
Provide training in compliance and ethics.
Corrected September 19, 2025 · Administration
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Potential for harm · F September 9, 2025 · found via complaint
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Corrected September 18, 2025 · Nursing and Physician Services
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Potential for harm · F September 9, 2025 · found via complaint
Provide behavior health training consistent with the requirements and as determined by a facility assessment.
Corrected September 19, 2025 · Administration
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Actual harm · G July 1, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected July 10, 2025 · Quality of Life and Care
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Actual harm · G July 1, 2025
Provide enough food/fluids to maintain a resident's health.
Corrected July 17, 2025 · Quality of Life and Care
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Actual harm · G July 1, 2025
Provide safe, appropriate pain management for a resident who requires such services.
Corrected July 17, 2025 · Quality of Life and Care
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Potential for harm · E July 1, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected July 18, 2025 · Resident Rights
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Potential for harm · D July 1, 2025
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected July 2, 2025 · Resident Rights
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Potential for harm · D July 1, 2025
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected July 2, 2025 · Nutrition and Dietary
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Potential for harm · D October 29, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected November 7, 2024 · Quality of Life and Care
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Actual harm · G July 12, 2024
Provide enough food/fluids to maintain a resident's health.
Corrected July 31, 2024 · Quality of Life and Care
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Potential for harm · E July 12, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected July 31, 2024 · Resident Rights
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Potential for harm · D July 12, 2024
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Corrected July 31, 2024 · Quality of Life and Care
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Potential for harm · E July 12, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected July 31, 2024 · Quality of Life and Care
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Potential for harm · F July 12, 2024
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected July 31, 2024 · Nursing and Physician Services
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Potential for harm · D July 12, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected July 31, 2024 · Pharmacy Service
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| February 10, 2026 | Fine | $62,080 |
| August 20, 2025 | Fine | $26,685 |
| August 20, 2025 | Fine | $61,705 |
| August 20, 2025 | Payment Denial | 24 days |
| July 1, 2025 | Fine | $32,094 |
| July 12, 2024 | Fine | $48,636 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 145666 · certified since December 11, 1989. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.