Center at Eden Hill, LLC

300 Banning Street · Dover, DE · 19904 · 3026777100

80 certified beds For profit - Individual Chain: Veritas Management Group

  • Staffing hours comfortably above national benchmarks.
  • No federal fines or payment denials in CMS’s 3-year window.

Red flags

No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.

Score breakdown

Inspection record 30% of score 74
Serious harm & abuse 20% 100
Staffing 20% 95
Federal penalties 15% 100
Trend 10% 51
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 5 of 5 Inspections: 5 of 5 Staffing: 5 of 5 Quality measures: 5 of 5

Total nurse hours / resident-day5.643.48 min · 4.1 strong
RN hours / resident-day1.460.55–0.75
Weekend hours / resident-day4.72≈ weekday level
Nursing turnover / year29%median 45%
Fines (3-yr window)none

Inspection citations (21 in the current record)

  • Potential for harm · D May 20, 2025 · found via complaint

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Corrected July 3, 2025 · Resident Rights

  • Potential for harm · D May 20, 2025 · found via complaint

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Corrected July 3, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D May 20, 2025 · found via complaint

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected July 3, 2025 · Quality of Life and Care

  • Potential for harm · D June 13, 2024

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected August 1, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D June 13, 2024

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Corrected August 1, 2024 · Quality of Life and Care

  • Potential for harm · D June 13, 2024

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected August 1, 2024 · Quality of Life and Care

  • Potential for harm · D June 13, 2024

    Provide safe and appropriate respiratory care for a resident when needed.

    Corrected August 1, 2024 · Quality of Life and Care

  • Potential for harm · D June 13, 2024

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Corrected August 1, 2024 · Pharmacy Service

  • Potential for harm · D June 23, 2023

    Provide routine and 24-hour emergency dental care for each resident.

    Corrected July 12, 2023 · Quality of Life and Care

  • Potential for harm · D August 13, 2021

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Corrected September 17, 2021 · Resident Assessment and Care Planning

  • Potential for harm · D August 13, 2021

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Corrected September 17, 2021 · Quality of Life and Care

  • Potential for harm · D August 13, 2021

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected September 17, 2021 · Quality of Life and Care

  • Potential for harm · D August 13, 2021

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Corrected September 17, 2021 · Quality of Life and Care

  • Potential for harm · E August 13, 2021

    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Corrected September 17, 2021 · Pharmacy Service

  • Potential for harm · D August 13, 2021

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected September 17, 2021 · Pharmacy Service

  • Potential for harm · E August 13, 2021

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected September 17, 2021 · Nutrition and Dietary

  • Potential for harm · D August 13, 2021

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Corrected September 17, 2021 · Resident Assessment and Care Planning

  • Potential for harm · F August 13, 2021

    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

    Corrected September 17, 2021 · Administration

  • Potential for harm · D August 13, 2021

    Provide and implement an infection prevention and control program.

    Corrected September 17, 2021 · Infection Control

  • Potential for harm · D August 13, 2021

    Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.

    Corrected September 17, 2021 · Freedom from Abuse, Neglect, and Exploitation

  • No harm found · C August 13, 2021

    The resident has the right to receive notices in a format and a language he or she understands.

    Corrected September 17, 2021 · Resident Rights

Better-scoring options nearby

No better-scoring facility within 25 miles in the current data — this one leads its area. See the whole state.

Family & resident reviews — a separate signal, never mixed into the score

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 085057 · certified since May 23, 2018. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.