Cedar Hills Center for Nursing and Rehabilitation
3905 Clemmons Road · Clemmons, NC · 27012 · 3367669158
94 certified beds For profit - Corporation Chain: Alliance Health Group
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
Red flags
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
RN staffing in the bottom 10% nationally
0.13 registered-nurse hours per resident per day, vs a 0.58 national median and 0.75 benchmark.
65% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 1 of 5 Quality measures: 1 of 5
| Total nurse hours / resident-day | 3.41 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.13 | 0.55–0.75 |
| Weekend hours / resident-day | 3.22 | ≈ weekday level |
| Nursing turnover / year | 65% | median 45% |
| Fines (3-yr window) | 1 · $11,333 |
Inspection citations (53 in the current record)
-
Potential for harm · D April 22, 2026 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Deficient, Provider has no plan of correction · Resident Rights
-
Potential for harm · D April 22, 2026 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Deficient, Provider has no plan of correction · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D April 22, 2026 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Deficient, Provider has no plan of correction · Quality of Life and Care
-
Potential for harm · D April 22, 2026 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Deficient, Provider has no plan of correction · Quality of Life and Care
-
Potential for harm · D April 22, 2026 · found via complaint
Ensure medication error rates are not 5 percent or greater.
Deficient, Provider has no plan of correction · Pharmacy Service
-
Potential for harm · D April 22, 2026 · found via complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Deficient, Provider has no plan of correction · Pharmacy Service
-
Potential for harm · D February 13, 2026
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected April 22, 2026 · Resident Rights
-
Potential for harm · D February 13, 2026
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected April 22, 2026 · Resident Rights
-
Potential for harm · E February 13, 2026
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected April 22, 2026 · Resident Assessment and Care Planning
-
Potential for harm · D February 13, 2026
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected April 22, 2026 · Resident Assessment and Care Planning
-
Potential for harm · D February 13, 2026
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected April 22, 2026 · Quality of Life and Care
-
Potential for harm · D February 13, 2026
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Deficient, Provider has plan of correction · Pharmacy Service
-
Potential for harm · F February 13, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected April 22, 2026 · Nutrition and Dietary
-
Potential for harm · F February 13, 2026
Dispose of garbage and refuse properly.
Corrected April 22, 2026 · Nutrition and Dietary
-
Potential for harm · F February 13, 2026
Implement a program that monitors antibiotic use.
Corrected April 22, 2026 · Infection Control
-
Potential for harm · E February 13, 2026
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected April 22, 2026 · Infection Control
-
Potential for harm · D February 13, 2026 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Deficient, Provider has plan of correction · Resident Rights
-
Potential for harm · D February 13, 2026 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Deficient, Provider has plan of correction · Quality of Life and Care
-
Potential for harm · D February 13, 2026 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected April 22, 2026 · Quality of Life and Care
-
Potential for harm · D February 13, 2026 · found via complaint
Provide timely, quality laboratory services/tests to meet the needs of residents.
Corrected April 22, 2026 · Administration
-
Potential for harm · D February 13, 2026 · found via complaint
Provide and implement an infection prevention and control program.
Corrected April 22, 2026 · Infection Control
-
No harm found · C February 13, 2026
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Corrected March 11, 2026 · Resident Rights
-
Actual harm · G November 8, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected December 10, 2024 · Quality of Life and Care
-
Potential for harm · D November 8, 2024
Keep residents' personal and medical records private and confidential.
Corrected December 10, 2024 · Resident Rights
-
Potential for harm · D November 8, 2024
Provide bedrooms that don't allow residents to see each other when privacy is needed.
Corrected December 10, 2024 · Environmental
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| November 8, 2024 | Fine | $11,333 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 345131 · certified since October 1, 1974. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.