Cascades at Orchard Park
740 North 300 East · Orem, UT · 84057 · 8012240921
52 certified beds For profit - Limited Liability company Chain: Cascades Healthcare
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
68% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 5 of 5 Inspections: 4 of 5 Staffing: 3 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.11 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 1.27 | 0.55–0.75 |
| Weekend hours / resident-day | 2.76 | ≈ weekday level |
| Nursing turnover / year | 68% | median 45% |
| Fines (3-yr window) | 1 · $11,992 |
Inspection citations (25 in the current record)
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Potential for harm · D March 6, 2025
Ensure medication error rates are not 5 percent or greater.
Corrected April 18, 2025 · Pharmacy Service
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Potential for harm · F March 6, 2025
Provide and implement an infection prevention and control program.
Corrected April 18, 2025 · Infection Control
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Potential for harm · D March 6, 2025 · found via complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected April 18, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 6, 2025 · found via complaint
Respond appropriately to all alleged violations.
Corrected April 18, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Actual harm · G October 19, 2023 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected November 16, 2023 · Quality of Life and Care
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Potential for harm · D October 19, 2023
Ensure medication error rates are not 5 percent or greater.
Corrected November 16, 2023 · Pharmacy Service
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Potential for harm · E October 19, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected November 16, 2023 · Pharmacy Service
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Potential for harm · E October 19, 2023
Provide and implement an infection prevention and control program.
Corrected November 16, 2023 · Infection Control
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Potential for harm · D October 19, 2023
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected November 16, 2023 · Infection Control
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Potential for harm · E October 19, 2023 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected November 16, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D October 19, 2023 · found via complaint
Respond appropriately to all alleged violations.
Corrected November 16, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D October 19, 2023 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected November 16, 2023 · Pharmacy Service
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Potential for harm · D January 13, 2022
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected March 11, 2022 · Resident Rights
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Potential for harm · E January 13, 2022
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected March 11, 2022 · Resident Rights
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Potential for harm · D January 13, 2022
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Corrected March 11, 2022 · Resident Assessment and Care Planning
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Potential for harm · E January 13, 2022
Assure that each resident’s assessment is updated at least once every 3 months.
Corrected March 11, 2022 · Resident Assessment and Care Planning
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Potential for harm · D January 13, 2022
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected March 11, 2022 · Resident Assessment and Care Planning
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Potential for harm · D January 13, 2022
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected March 11, 2022 · Resident Assessment and Care Planning
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Potential for harm · E January 13, 2022
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected March 11, 2022 · Quality of Life and Care
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Potential for harm · E January 13, 2022
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected March 11, 2022 · Quality of Life and Care
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Potential for harm · D January 13, 2022
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected March 11, 2022 · Nutrition and Dietary
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Potential for harm · D January 13, 2022
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Corrected February 24, 2022 · Administration
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Potential for harm · E January 13, 2022
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected March 11, 2022 · Resident Assessment and Care Planning
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Potential for harm · E January 13, 2022
Perform COVID19 testing on residents and staff.
Corrected March 11, 2022 · Infection Control
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Potential for harm · E January 13, 2022
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Corrected March 11, 2022 · Infection Control
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| October 19, 2023 | Fine | $11,992 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 465090 · certified since February 1, 1982. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.