Carroll Health and Rehab LLC

307 N Castleman St · Oak Grove, LA · 71263 · 3184283249

120 certified beds For profit - Individual

Why this verdict

  • Inspectors found immediate jeopardy — danger of serious harm or death — in the most recent cycle (2 citations).
  • Inspection record is far worse than the national median (deficiency count and severity).
  • Federal penalties on record: $37,304 in fines in the last 24 months.

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Red flags

2 immediate-jeopardy citations in the most recent inspection cycle

Immediate jeopardy is the most serious finding an inspector can make: a situation likely to cause serious injury, harm, or death.

Cited under the freedom-from-abuse rule

Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.

Medicare/Medicaid payments were denied

CMS refused payment for new admissions for a period — one of its strongest enforcement tools.

RN staffing in the bottom 10% nationally

0.19 registered-nurse hours per resident per day, vs a 0.58 national median and 0.75 benchmark.

Score breakdown

Inspection record 30% of score 25
Serious harm & abuse 20% 40
Staffing 20% 42
Federal penalties 15% 49
Trend 10% 57
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 1 of 5 Inspections: 1 of 5 Staffing: 1 of 5 Quality measures: 1 of 5

Total nurse hours / resident-day3.053.48 min · 4.1 strong
RN hours / resident-day0.190.55–0.75
Weekend hours / resident-day2.63≈ weekday level
Nursing turnover / year52%median 45%
Fines (3-yr window)1 · $37,304

Inspection citations (49 in the current record)

  • Immediate jeopardy · J July 28, 2025 · found via complaint

    Administer the facility in a manner that enables it to use its resources effectively and efficiently.

    Corrected September 1, 2025 · Administration

  • Immediate jeopardy · J July 28, 2025 · found via complaint

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected September 1, 2025 · Quality of Life and Care

  • Potential for harm · E July 28, 2025

    Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

    Corrected September 1, 2025 · Resident Rights

  • Potential for harm · E July 28, 2025

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Corrected September 1, 2025 · Resident Rights

  • Potential for harm · D July 28, 2025

    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

    Corrected September 1, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · F July 28, 2025

    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Corrected September 1, 2025 · Nursing and Physician Services

  • Potential for harm · D July 28, 2025

    Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Corrected September 1, 2025 · Pharmacy Service

  • Potential for harm · E July 28, 2025

    Ensure medication error rates are not 5 percent or greater.

    Corrected September 1, 2025 · Pharmacy Service

  • Potential for harm · D July 28, 2025

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected September 1, 2025 · Nutrition and Dietary

  • Potential for harm · E July 28, 2025

    Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

    Corrected September 1, 2025 · Administration

  • Potential for harm · D July 28, 2025

    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

    Corrected September 1, 2025 · Administration

  • Potential for harm · D July 28, 2025

    Provide and implement an infection prevention and control program.

    Corrected September 1, 2025 · Infection Control

  • Potential for harm · D July 28, 2025

    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

    Corrected September 1, 2025 · Nursing and Physician Services

  • Potential for harm · D July 28, 2025 · found via complaint

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected September 1, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D July 28, 2025 · found via complaint

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Corrected September 1, 2025 · Quality of Life and Care

  • Potential for harm · D July 28, 2025 · found via complaint

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Corrected September 1, 2025 · Quality of Life and Care

  • Potential for harm · E July 28, 2025 · found via complaint

    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    Corrected September 1, 2025 · Quality of Life and Care

  • Potential for harm · E April 11, 2025 · found via complaint

    Provide and implement an infection prevention and control program.

    Corrected May 16, 2025 · Infection Control

  • Potential for harm · D January 29, 2025 · found via complaint

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Corrected March 13, 2025 · Resident Rights

  • Potential for harm · D January 29, 2025 · found via complaint

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected March 13, 2025 · Quality of Life and Care

  • Potential for harm · E January 29, 2025 · found via complaint

    Provide and implement an infection prevention and control program.

    Corrected March 13, 2025 · Infection Control

  • Potential for harm · D January 29, 2025 · found via complaint

    Have policies on smoking.

    Corrected March 13, 2025 · Environmental

  • Potential for harm · E November 12, 2024 · found via complaint

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Corrected December 27, 2024 · Resident Rights

  • Potential for harm · D November 12, 2024 · found via complaint

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected December 27, 2024 · Quality of Life and Care

  • Potential for harm · E November 12, 2024 · found via complaint

    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Corrected December 27, 2024 · Nursing and Physician Services

Showing the 25 most recent. The Safety Report includes every citation with full findings.

Federal penalties

DateTypeAmount / length
July 28, 2025Fine$37,304
July 28, 2025Payment Denial6 days

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 195423 · certified since August 1, 1997. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.