Carolton Chronic & Convalescent Hospital Inc

400 Mill Plain Rd · Fairfield, CT · 06824 · 2032553573

170 certified beds For profit - Corporation

Why this verdict

  • Inspection record is far worse than the national median (deficiency count and severity).
  • Staffing hours comfortably above national benchmarks.
  • No federal fines or payment denials in CMS’s 3-year window.

The composite number cleared 73 points, but Recommended is gated: inspection record below the Recommended bar; CMS rates its health inspections "much below average". That rule is part of the published method.

Red flags

Cited under the freedom-from-abuse rule

Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.

Score breakdown

Inspection record 30% of score 39
Serious harm & abuse 20% 100
Staffing 20% 82
Federal penalties 15% 100
Trend 10% 53
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 1 of 5 Inspections: 1 of 5 Staffing: not rated Quality measures: 4 of 5

Total nurse hours / resident-day3.48 min · 4.1 strong
RN hours / resident-day0.55–0.75
Weekend hours / resident-day≈ weekday level
Nursing turnover / year35%median 45%
Fines (3-yr window)none

Inspection citations (44 in the current record)

  • Potential for harm · E April 8, 2025

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Corrected May 18, 2025 · Resident Rights

  • Potential for harm · D April 8, 2025

    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Corrected May 18, 2025 · Resident Rights

  • Potential for harm · D April 8, 2025

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected May 18, 2025 · Resident Assessment and Care Planning

  • Potential for harm · E April 8, 2025

    Ensure services provided by the nursing facility meet professional standards of quality.

    Corrected May 18, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D April 8, 2025

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Corrected May 18, 2025 · Quality of Life and Care

  • Potential for harm · D April 8, 2025

    Provide activities to meet all resident's needs.

    Corrected May 18, 2025 · Quality of Life and Care

  • Potential for harm · D April 8, 2025

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Corrected May 18, 2025 · Quality of Life and Care

  • Potential for harm · D April 8, 2025

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Corrected May 18, 2025 · Quality of Life and Care

  • Potential for harm · D April 8, 2025

    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Corrected May 18, 2025 · Quality of Life and Care

  • Potential for harm · E April 8, 2025

    Provide safe and appropriate respiratory care for a resident when needed.

    Corrected May 18, 2025 · Quality of Life and Care

  • Potential for harm · D April 8, 2025

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Corrected May 18, 2025 · Pharmacy Service

  • Potential for harm · E April 8, 2025

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected May 18, 2025 · Nutrition and Dietary

  • Potential for harm · F April 8, 2025

    Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

    Corrected May 18, 2025 · Administration

  • Potential for harm · E April 8, 2025

    Provide and implement an infection prevention and control program.

    Corrected May 18, 2025 · Infection Control

  • Potential for harm · E April 8, 2025

    Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

    Corrected May 18, 2025 · Infection Control

  • Potential for harm · E April 8, 2025 · found via complaint

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Corrected May 18, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · E April 8, 2025 · found via complaint

    Respond appropriately to all alleged violations.

    Corrected May 18, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D April 8, 2025 · found via complaint

    Ensure that residents are free from significant medication errors.

    Corrected May 18, 2025 · Pharmacy Service

  • Potential for harm · D June 14, 2024 · found via complaint

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected July 4, 2024 · Quality of Life and Care

  • Potential for harm · D February 7, 2023

    Honor the resident's right to organize and participate in resident/family groups in the facility.

    Corrected March 21, 2023 · Resident Rights

  • Potential for harm · D February 7, 2023

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Corrected March 21, 2023 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D February 7, 2023

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Corrected March 21, 2023 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · E February 7, 2023

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Corrected March 21, 2023 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · E February 7, 2023

    Respond appropriately to all alleged violations.

    Corrected March 21, 2023 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D February 7, 2023

    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Corrected March 21, 2023 · Resident Rights

Showing the 25 most recent. The Safety Report includes every citation with full findings.

Family & resident reviews — a separate signal, never mixed into the score

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 075034 · certified since January 1, 1967. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.