Carmel Health & Living Community

118 Medical Dr · Carmel, IN · 46032 · 3178444211

188 certified beds Government - County Chain: Cardon & Associates

  • No federal fines or payment denials in CMS’s 3-year window.

The composite number cleared 70 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.

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Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.

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Red flags

2 actual-harm citations in the most recent cycle

Inspectors found deficiencies that caused real harm to residents, beyond potential-harm paperwork findings.

63% of nursing staff left within a year

High turnover disrupts continuity of care; the national median is 45%.

Score breakdown

Inspection record 30% of score 49
Serious harm & abuse 20% 88
Staffing 20% 63
Federal penalties 15% 100
Trend 10% 51
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 2 of 5 Inspections: 2 of 5 Staffing: 2 of 5 Quality measures: 3 of 5

Total nurse hours / resident-day3.583.48 min · 4.1 strong
RN hours / resident-day0.570.55–0.75
Weekend hours / resident-day3.25≈ weekday level
Nursing turnover / year63%median 45%
Fines (3-yr window)none

Inspection citations (30 in the current record)

  • Actual harm · G November 13, 2025 · found via complaint

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected December 5, 2025 · Quality of Life and Care

  • Actual harm · G September 25, 2025

    Ensure that residents are free from significant medication errors.

    Corrected October 24, 2025 · Pharmacy Service

  • Potential for harm · D September 25, 2025

    Allow residents to self-administer drugs if determined clinically appropriate.

    Corrected October 24, 2025 · Resident Rights

  • Potential for harm · D September 25, 2025

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected October 24, 2025 · Quality of Life and Care

  • Potential for harm · D September 25, 2025

    Provide safe and appropriate respiratory care for a resident when needed.

    Corrected October 24, 2025 · Quality of Life and Care

  • Potential for harm · D September 25, 2025

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Corrected October 24, 2025 · Quality of Life and Care

  • Potential for harm · E September 25, 2025

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Corrected October 24, 2025 · Pharmacy Service

  • Potential for harm · D September 25, 2025

    Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Corrected October 24, 2025 · Pharmacy Service

  • Potential for harm · E September 25, 2025

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected October 24, 2025 · Pharmacy Service

  • Potential for harm · D January 8, 2025 · found via complaint

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Corrected January 24, 2025 · Pharmacy Service

  • Potential for harm · D November 4, 2024

    Ensure residents have reasonable access to and privacy in their use of communication methods.

    Corrected November 22, 2024 · Resident Rights

  • Potential for harm · D November 4, 2024

    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Corrected November 22, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D November 4, 2024

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected November 22, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D November 4, 2024

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected November 22, 2024 · Quality of Life and Care

  • Potential for harm · D November 4, 2024

    Provide safe and appropriate respiratory care for a resident when needed.

    Corrected November 22, 2024 · Quality of Life and Care

  • Potential for harm · D November 4, 2024

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Corrected November 22, 2024 · Pharmacy Service

  • Potential for harm · D November 4, 2024

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected November 22, 2024 · Pharmacy Service

  • Potential for harm · D November 4, 2024

    Provide or obtain dental services for each resident.

    Corrected November 22, 2024 · Quality of Life and Care

  • Potential for harm · D November 4, 2024

    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Corrected November 22, 2024 · Environmental

  • Potential for harm · E November 4, 2024 · found via complaint

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected November 22, 2024 · Quality of Life and Care

  • Potential for harm · D November 4, 2024 · found via complaint

    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Corrected November 22, 2024 · Nutrition and Dietary

  • Potential for harm · D March 1, 2024 · found via complaint

    Allow residents to self-administer drugs if determined clinically appropriate.

    Corrected March 15, 2024 · Resident Rights

  • Potential for harm · D March 1, 2024 · found via complaint

    Provide and implement an infection prevention and control program.

    Corrected March 15, 2024 · Infection Control

  • Potential for harm · D October 27, 2023

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Corrected November 10, 2023 · Resident Rights

  • Potential for harm · D October 27, 2023

    Keep residents' personal and medical records private and confidential.

    Corrected November 10, 2023 · Resident Rights

Showing the 25 most recent. The Safety Report includes every citation with full findings.

Family & resident reviews — a separate signal, never mixed into the score

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 155181 · certified since April 24, 1978. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.