Caring Heart Rehabilitation and Nursing Center
6445 Germantown Avenue · Philadelphia, PA · 19119 · 2154385268
269 certified beds Non profit - Corporation Part of a CCRC
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 2 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.49 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.35 | 0.55–0.75 |
| Weekend hours / resident-day | 3.12 | ≈ weekday level |
| Nursing turnover / year | 43% | median 45% |
| Fines (3-yr window) | 1 · $24,675 |
Inspection citations (56 in the current record)
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Potential for harm · D January 5, 2026 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected January 27, 2026 · Resident Assessment and Care Planning
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Potential for harm · D November 25, 2025 · found via complaint
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Corrected January 2, 2026 · Resident Rights
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Potential for harm · D November 25, 2025 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected January 2, 2026 · Resident Rights
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Potential for harm · D November 25, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected January 2, 2026 · Quality of Life and Care
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Potential for harm · D June 12, 2025
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Corrected July 25, 2025 · Quality of Life and Care
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Potential for harm · D June 12, 2025 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected July 25, 2025 · Resident Rights
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Potential for harm · D June 12, 2025 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected July 25, 2025 · Resident Assessment and Care Planning
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Potential for harm · D June 12, 2025 · found via complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected July 25, 2025 · Resident Assessment and Care Planning
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Potential for harm · D June 12, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected July 25, 2025 · Quality of Life and Care
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Potential for harm · D June 12, 2025 · found via complaint
Provide enough food/fluids to maintain a resident's health.
Corrected July 25, 2025 · Quality of Life and Care
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Potential for harm · D June 12, 2025 · found via complaint
Provide safe and appropriate respiratory care for a resident when needed.
Corrected July 25, 2025 · Quality of Life and Care
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Potential for harm · D June 12, 2025 · found via complaint
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected July 25, 2025 · Quality of Life and Care
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Potential for harm · D June 12, 2025 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected July 25, 2025 · Resident Assessment and Care Planning
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Potential for harm · D June 12, 2025 · found via complaint
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Corrected July 25, 2025 · Administration
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Potential for harm · E June 12, 2025 · found via complaint
Provide and implement an infection prevention and control program.
Corrected July 25, 2025 · Infection Control
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Potential for harm · D June 12, 2025 · found via complaint
Keep all essential equipment working safely.
Corrected July 25, 2025 · Environmental
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Potential for harm · D October 17, 2024 · found via complaint
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Corrected October 11, 2023 · Nutrition and Dietary
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Potential for harm · D September 25, 2024 · found via complaint
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected October 21, 2024 · Resident Rights
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Potential for harm · D September 25, 2024 · found via complaint
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Corrected October 21, 2024 · Resident Rights
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Potential for harm · D September 25, 2024 · found via complaint
Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
Corrected October 21, 2024 · Resident Rights
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Potential for harm · D September 25, 2024 · found via complaint
Respond appropriately to all alleged violations.
Corrected October 21, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Actual harm · G August 8, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected September 25, 2024 · Quality of Life and Care
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Potential for harm · D August 8, 2024 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected September 25, 2024 · Resident Rights
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Potential for harm · E August 8, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected September 25, 2024 · Resident Rights
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Potential for harm · E August 8, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected September 25, 2024 · Resident Rights
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| August 8, 2024 | Fine | $24,675 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 395819 · certified since February 1, 1990. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.