Caremeridian LLC, DBA Neurorestorative
3980 Lake Placid Drive Ste 2 · Reno, NV · 89511 · 7024999523
36 certified beds For profit - Corporation Chain: Neurorestorative
Why this verdict
- Carries CMS’s abuse warning icon.
- Inspection record is far worse than the national median (deficiency count and severity).
- Staffing hours comfortably above national benchmarks.
Red flags
Special Focus Facility candidate
CMS lists this facility as a candidate for its Special Focus program for persistently poor inspection performance.
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
$68,738 in federal fines in the last 24 months
1 fine — CMS fines are reserved for verified, serious non-compliance.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 4 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 8.70 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 2.04 | 0.55–0.75 |
| Weekend hours / resident-day | 8.67 | ≈ weekday level |
| Nursing turnover / year | 60% | median 45% |
| Fines (3-yr window) | 1 · $68,738 |
Inspection citations (50 in the current record)
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Potential for harm · D March 16, 2026 · found via complaint
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Corrected April 17, 2026 · Resident Rights
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Potential for harm · D March 16, 2026 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected April 17, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 16, 2026 · found via complaint
Respond appropriately to all alleged violations.
Corrected April 17, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 16, 2026 · found via complaint
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Corrected April 17, 2026 · Resident Rights
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Potential for harm · D March 16, 2026 · found via complaint
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected April 17, 2026 · Resident Rights
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Potential for harm · D March 16, 2026 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected April 17, 2026 · Resident Assessment and Care Planning
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Actual harm · G February 21, 2025 · found via complaint
Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
Corrected April 7, 2025 · Resident Rights
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Potential for harm · D February 21, 2025
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected April 7, 2025 · Resident Rights
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Potential for harm · D February 21, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected April 7, 2025 · Resident Rights
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Potential for harm · E February 21, 2025
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected April 7, 2025 · Resident Rights
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Potential for harm · D February 21, 2025
Ensure each resident receives an accurate assessment.
Corrected April 7, 2025 · Resident Assessment and Care Planning
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Potential for harm · D February 21, 2025
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Corrected April 7, 2025 · Quality of Life and Care
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Potential for harm · D February 21, 2025
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected April 7, 2025 · Pharmacy Service
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Potential for harm · E February 21, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected April 7, 2025 · Pharmacy Service
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Potential for harm · D February 21, 2025
Provide or get specialized rehabilitative services as required for a resident.
Corrected April 7, 2025 · Quality of Life and Care
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Potential for harm · F February 21, 2025
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Corrected April 7, 2025 · Administration
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Potential for harm · D February 21, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected April 7, 2025 · Resident Assessment and Care Planning
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Potential for harm · F February 21, 2025
Have a plan that describes the process for conducting QAPI and QAA activities.
Corrected April 7, 2025 · Administration
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Potential for harm · F February 21, 2025
Provide and implement an infection prevention and control program.
Corrected April 7, 2025 · Infection Control
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Potential for harm · D February 21, 2025
Implement a program that monitors antibiotic use.
Corrected April 7, 2025 · Infection Control
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Potential for harm · E February 21, 2025
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Corrected April 7, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D February 21, 2025
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Corrected April 7, 2025 · Nursing and Physician Services
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Potential for harm · D February 21, 2025 · found via complaint
Protect each resident from the wrongful use of the resident's belongings or money.
Corrected April 7, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D February 21, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected April 7, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D February 21, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected April 7, 2025 · Freedom from Abuse, Neglect, and Exploitation
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| February 21, 2025 | Fine | $68,738 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 295103 · certified since April 10, 2019. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.