Care One at Northampton
548 Elm Street · Northampton, MA · 01060 · 4135863150
125 certified beds For profit - Limited Liability company Chain: Careone
Why this verdict
- 3 citations involved actual harm to residents.
- Inspection results have improved across recent cycles.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 3 of 5 Staffing: 2 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.67 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.52 | 0.55–0.75 |
| Weekend hours / resident-day | 3.13 | ≈ weekday level |
| Nursing turnover / year | 57% | median 45% |
| Fines (3-yr window) | 2 · $39,819 |
Inspection citations (21 in the current record)
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Potential for harm · D December 19, 2025
Ensure each resident receives an accurate assessment.
Corrected February 2, 2026 · Resident Assessment and Care Planning
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Potential for harm · D December 19, 2025
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected February 2, 2026 · Quality of Life and Care
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Potential for harm · D December 19, 2025
Provide and implement an infection prevention and control program.
Corrected February 2, 2026 · Infection Control
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Potential for harm · D December 19, 2025
Implement a program that monitors antibiotic use.
Corrected February 2, 2026 · Infection Control
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Actual harm · G February 20, 2025 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected March 19, 2025 · Resident Rights
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Potential for harm · D February 20, 2025 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected March 19, 2025 · Resident Assessment and Care Planning
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Actual harm · G February 4, 2025 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected January 29, 2025 · Resident Assessment and Care Planning
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Actual harm · G February 4, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected January 29, 2025 · Quality of Life and Care
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Potential for harm · D February 4, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected January 29, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D September 3, 2024
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected September 30, 2024 · Resident Assessment and Care Planning
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Potential for harm · D September 3, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Corrected September 30, 2024 · Quality of Life and Care
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Potential for harm · D September 3, 2024
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected September 30, 2024 · Resident Assessment and Care Planning
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Potential for harm · E September 3, 2024
Provide and implement an infection prevention and control program.
Corrected September 30, 2024 · Infection Control
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Potential for harm · D May 30, 2023
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected June 16, 2023 · Resident Assessment and Care Planning
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Potential for harm · D May 30, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected June 16, 2023 · Quality of Life and Care
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Potential for harm · D May 30, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected June 16, 2023 · Quality of Life and Care
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Potential for harm · D May 30, 2023
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected June 16, 2023 · Resident Assessment and Care Planning
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Potential for harm · D May 30, 2023
Provide and implement an infection prevention and control program.
Corrected June 16, 2023 · Infection Control
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Potential for harm · D May 30, 2023
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected June 16, 2023 · Infection Control
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Potential for harm · D May 30, 2023
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Corrected June 16, 2023 · Infection Control
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Potential for harm · F May 30, 2023
Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Corrected June 16, 2023 · Environmental
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| February 20, 2025 | Fine | $31,031 |
| February 4, 2025 | Fine | $8,788 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 225257 · certified since February 1, 1978. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.