Capstone Center for Rehabilitation and Nursing
302 Swart Hill Road · Amsterdam, NY · 12010 · 5188426790
120 certified beds For profit - Limited Liability company Chain: Upstate Services Group
Why this verdict
- Inspection results are getting worse cycle over cycle, not better.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 3 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.20 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.46 | 0.55–0.75 |
| Weekend hours / resident-day | 2.54 | ≈ weekday level |
| Nursing turnover / year | 55% | median 45% |
| Fines (3-yr window) | 1 · $47,879 |
Inspection citations (30 in the current record)
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Actual harm · G December 10, 2024
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected January 29, 2025 · Resident Rights
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Potential for harm · E December 10, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected January 29, 2025 · Resident Rights
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Potential for harm · D December 10, 2024
Reasonably accommodate the needs and preferences of each resident.
Corrected January 29, 2025 · Resident Rights
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Potential for harm · D December 10, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected January 29, 2025 · Resident Assessment and Care Planning
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Potential for harm · D December 10, 2024
Provide activities to meet all resident's needs.
Corrected January 29, 2025 · Quality of Life and Care
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Potential for harm · D December 10, 2024
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected January 29, 2025 · Quality of Life and Care
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Potential for harm · D December 10, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Corrected January 29, 2025 · Quality of Life and Care
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Potential for harm · E December 10, 2024
Provide safe, appropriate pain management for a resident who requires such services.
Corrected January 29, 2025 · Quality of Life and Care
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Potential for harm · E December 10, 2024
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Corrected January 29, 2025 · Administration
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Potential for harm · E December 10, 2024 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected January 29, 2025 · Resident Rights
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Potential for harm · D December 10, 2024 · found via complaint
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Corrected January 29, 2025 · Quality of Life and Care
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Potential for harm · E December 10, 2024 · found via complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected January 29, 2025 · Nursing and Physician Services
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Potential for harm · E December 10, 2024 · found via complaint
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected January 29, 2025 · Nursing and Physician Services
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Potential for harm · E December 10, 2024 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected January 29, 2025 · Pharmacy Service
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Potential for harm · D December 10, 2024 · found via complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected January 29, 2025 · Pharmacy Service
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Potential for harm · D December 10, 2024 · found via complaint
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Corrected January 29, 2025 · Administration
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Potential for harm · D May 28, 2024 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected June 26, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D May 28, 2024 · found via complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected August 4, 2024 · Nursing and Physician Services
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Potential for harm · D March 1, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected March 18, 2024 · Quality of Life and Care
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Potential for harm · D January 21, 2022
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected March 1, 2022 · Resident Rights
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Potential for harm · E January 21, 2022
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected March 1, 2022 · Resident Rights
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Potential for harm · D January 21, 2022
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected March 1, 2022 · Resident Rights
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Potential for harm · D January 21, 2022
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected March 1, 2022 · Quality of Life and Care
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Potential for harm · D January 21, 2022
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Corrected March 4, 2022 · Quality of Life and Care
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Potential for harm · D January 21, 2022
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected March 1, 2022 · Pharmacy Service
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| December 10, 2024 | Fine | $47,879 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 335543 · certified since October 1, 1976. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.