Canterbury Woods
725 Renaissance Drive · Williamsville, NY · 14221 · 7169295800
50 certified beds Non profit - Church related Part of a CCRC
- No federal fines or payment denials in CMS’s 3-year window.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 4 of 5 Staffing: 4 of 5 Quality measures: 1 of 5
| Total nurse hours / resident-day | 3.90 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.65 | 0.55–0.75 |
| Weekend hours / resident-day | 3.56 | ≈ weekday level |
| Nursing turnover / year | 53% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (9 in the current record)
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Potential for harm · D January 8, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected February 21, 2025 · Quality of Life and Care
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Potential for harm · D January 8, 2025
Provide and implement an infection prevention and control program.
Corrected February 21, 2025 · Infection Control
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Potential for harm · D January 8, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected February 7, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D January 8, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected February 7, 2025 · Freedom from Abuse, Neglect, and Exploitation
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No harm found · C January 8, 2025
Post nurse staffing information every day.
Corrected February 21, 2025 · Nursing and Physician Services
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Potential for harm · E June 2, 2023
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected July 18, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E June 2, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected July 18, 2023 · Nutrition and Dietary
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Potential for harm · D December 30, 2021
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected February 21, 2022 · Quality of Life and Care
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No harm found · B December 30, 2021
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected February 21, 2022 · Nutrition and Dietary
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 335816 · certified since August 2, 1999. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.