Burcham Hills Retirement Center
2700 Burcham Drive · East Lansing, MI · 48823 · 5173518377
133 certified beds Non profit - Corporation Chain: Life Care Services Part of a CCRC
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- Federal penalties on record: $37,557 in fines in the last 24 months.
- 7 citations involved actual harm to residents.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Medicare/Medicaid payments were denied
CMS refused payment for new admissions for a period — one of its strongest enforcement tools.
69% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 4 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 4.38 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.86 | 0.55–0.75 |
| Weekend hours / resident-day | 3.91 | ≈ weekday level |
| Nursing turnover / year | 69% | median 45% |
| Fines (3-yr window) | 1 · $37,557 |
Inspection citations (53 in the current record)
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Actual harm · G April 24, 2026 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected May 27, 2026 · Quality of Life and Care
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Potential for harm · D March 4, 2026 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected April 7, 2026 · Quality of Life and Care
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Potential for harm · D March 4, 2026 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected April 7, 2026 · Quality of Life and Care
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Potential for harm · D December 3, 2025 · found via complaint
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected January 8, 2026 · Quality of Life and Care
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Potential for harm · D May 15, 2025
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Corrected June 18, 2025 · Resident Assessment and Care Planning
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Potential for harm · D May 15, 2025
Ensure each resident receives an accurate assessment.
Corrected June 18, 2025 · Resident Assessment and Care Planning
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Potential for harm · D May 15, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected June 18, 2025 · Quality of Life and Care
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Potential for harm · D May 15, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected June 18, 2025 · Quality of Life and Care
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Potential for harm · D May 15, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected June 18, 2025 · Pharmacy Service
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Potential for harm · D May 15, 2025
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Corrected June 18, 2025 · Infection Control
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Potential for harm · D May 15, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected June 18, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E May 15, 2025 · found via complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected June 18, 2025 · Nursing and Physician Services
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Potential for harm · F May 15, 2025 · found via complaint
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Corrected June 18, 2025 · Nutrition and Dietary
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Potential for harm · F May 15, 2025 · found via complaint
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected June 18, 2025 · Nutrition and Dietary
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Potential for harm · F May 15, 2025 · found via complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected June 18, 2025 · Nutrition and Dietary
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Potential for harm · F May 15, 2025 · found via complaint
Dispose of garbage and refuse properly.
Corrected June 18, 2025 · Nutrition and Dietary
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Potential for harm · D March 19, 2025 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected April 15, 2025 · Resident Rights
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Potential for harm · D January 29, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected March 7, 2025 · Quality of Life and Care
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Potential for harm · D October 28, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected December 3, 2024 · Quality of Life and Care
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Actual harm · G August 8, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected September 4, 2024 · Quality of Life and Care
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Potential for harm · D August 8, 2024 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected September 4, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D August 8, 2024 · found via complaint
Respond appropriately to all alleged violations.
Corrected September 4, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D August 8, 2024 · found via complaint
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected September 4, 2024 · Nursing and Physician Services
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Actual harm · G May 24, 2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected June 25, 2024 · Quality of Life and Care
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Actual harm · G May 24, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected July 18, 2024 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| August 8, 2024 | Fine | $37,557 |
| May 24, 2024 | Payment Denial | 25 days |
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 235236 · certified since November 1, 1978. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.