Buckingham Pavilion
2625 West Touhy Avenue · Chicago, IL · 60645 · 7739735333
235 certified beds For profit - Corporation
- No federal fines or payment denials in CMS’s 3-year window.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Total nurse staffing below 3.0 hours per resident-day
2.73 reported hours vs the 3.48 minimum CMS's own staffing study recommends.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 4 of 5 Staffing: 1 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 2.73 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.61 | 0.55–0.75 |
| Weekend hours / resident-day | 2.59 | ≈ weekday level |
| Nursing turnover / year | 56% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (23 in the current record)
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Potential for harm · D December 5, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected December 19, 2025 · Resident Rights
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Potential for harm · D December 5, 2025
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected December 19, 2025 · Resident Rights
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Potential for harm · D December 5, 2025
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected December 19, 2025 · Resident Assessment and Care Planning
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Potential for harm · E December 5, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected December 19, 2025 · Pharmacy Service
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Potential for harm · F December 5, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected December 19, 2025 · Nutrition and Dietary
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Potential for harm · E December 5, 2025
Provide and implement an infection prevention and control program.
Corrected December 19, 2025 · Infection Control
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Potential for harm · D November 15, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected December 9, 2024 · Resident Rights
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Potential for harm · D November 15, 2024
Reasonably accommodate the needs and preferences of each resident.
Corrected December 9, 2024 · Resident Rights
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Potential for harm · D November 15, 2024
Keep residents' personal and medical records private and confidential.
Corrected December 9, 2024 · Resident Rights
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Potential for harm · E November 15, 2024
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected December 9, 2024 · Resident Assessment and Care Planning
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Potential for harm · D November 15, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected December 9, 2024 · Quality of Life and Care
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Potential for harm · D November 15, 2024
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected December 9, 2024 · Quality of Life and Care
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Potential for harm · D November 15, 2024
Provide routine and 24-hour emergency dental care for each resident.
Corrected December 9, 2024 · Quality of Life and Care
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Potential for harm · D November 15, 2024
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected December 9, 2024 · Infection Control
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No harm found · C November 15, 2024
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected December 9, 2024 · Resident Assessment and Care Planning
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Potential for harm · D December 8, 2023
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected January 10, 2024 · Resident Rights
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Potential for harm · D December 8, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected January 10, 2024 · Quality of Life and Care
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Potential for harm · D December 8, 2023
Provide enough food/fluids to maintain a resident's health.
Corrected January 10, 2024 · Quality of Life and Care
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Potential for harm · D December 8, 2023
Provide safe and appropriate respiratory care for a resident when needed.
Corrected January 10, 2024 · Quality of Life and Care
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Potential for harm · D December 8, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected January 10, 2024 · Pharmacy Service
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Potential for harm · E December 8, 2023
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected January 10, 2024 · Nutrition and Dietary
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Potential for harm · D December 8, 2023
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Corrected January 10, 2024 · Nutrition and Dietary
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Potential for harm · F December 8, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected January 10, 2024 · Nutrition and Dietary
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 145285 · certified since April 14, 1975. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.